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GabiU
Level 13
February 18, 2021
Question

Why is my return still pending? (updated 3-16-21)

  • February 18, 2021
  • 133 replies
  • 9 views

***Closing thread 3/16. 
Users are experiencing an accepted return with TurboTax and a pending status with the IRS. The IRS is doing its best to keep up with this year's circumstances. Please refer to the IRS Website: https://www.irs.gov/refunds for updates on your personalized situation. 

2-26 Update: Why is my return still pending (With TurboTax?) 
Earlier this tax season, many people noticed that their return was "pending" for more than the average 48 hours. This pending status meant we noticed an issue that may have caused your return to be rejected and did an extra review to assess the reason it was flagged, resolved it for you, or identified what you needed to do to ensure everything is accurate and your return is accepted.  

 

---the majority of users should have seen a rejected or accepted status since that time. 

New Mexico State, as of (2/26) is currently experiencing a backlog building up. This week, they are increasing the volume of returns retrieved, and expect to clear the pending backlog within the next few days.

If you are not filing with New Mexico and it's been 48 hours since you've submitted your return, please comment on this thread. 

Check out this FAQ: Why is my return still pending?

 

    133 replies

    Level 2
    February 20, 2021

    We received an email on 2/18 stating that the CA filing was rejected for Michelle LaPointe and that you would lead us through the fix that was necessary for the TurboTax caused issue.  However, TurboTax didn't show anything to change.  I did notice an issue with "Did you receive from 3895 question"  It keep reverting back to "Yes" though I keep entering "No".  Please advise what the next steps are.

     

    Genevieve and Michelle

    Level 2
    February 20, 2021

    I e filed federal and state on same day approx. 2/11/2021.

    Federal was accepted and refund issued approximately 2/19/2021

    AZ state is still pending.

    I have not received an e mail from turbo tax or Az. 

    Can you tell me the status of my Az return.

     

    [email address removed]

     

    Level 2
    February 20, 2021

    I received the email from you regarding your error which caused the state to reject my 2020 tax return.  I get an error when I follow your instructions to open Turbo tax.  I cannot install your updates.  Can I get assistance please?

     

    Level 6
    February 20, 2021

    TurboTax -- All you do is keep saying that there was a problem with that returns in Pending status are being rejected.  Why don't you state that they are being Rejected because of aTurbotax glitch and NOT being rejected by the State ?  Gee whiz, please help these people having issues still with efiling their State returns !  PLEASE !  And emailing the Turbotax executives will send your email to the Office of the President (the email where staff is taking emails) on these efiling problems .

    Level 6
    February 20, 2021

    Email all these executives

     

    https://www.intuit.com/company/executives/

     

    Level 2
    February 20, 2021

    I filed on 2/12. Federal is still pending 8 days later and state has been rejected because federal has not been accepted. I have received no email. I called customer support yesterday and was told they could do nothing for me. Impressively terrible customer experience.

    Level 2
    February 21, 2021

    My California State tax return is still marked as 'Pending', and it was accepted on the 16th. 

    Level 2
    February 21, 2021

    serafano1 is my username. I filed on 2/2/21 and my status is pending both state and federal. I have heard nothing.  

    Level 2
    February 21, 2021

    filed 2/1 

    Accepted 2/11 for fed 2/18 for state.

    Was approved for advance and have been pending since 2/11. 

    Level 2
    February 21, 2021

    My return Federal and state returns are still marked as pending. Filed on the 11th of February. I did not receive any email  within 48hrs  of this post.

    Level 2
    February 21, 2021

    I filed my return in January and my return still says pending. It said that the status changed to pending on 2/10/2021. A friend filed hers on the 2/12/2021 with H &R and her return has already been accepted

    Level 2
    February 21, 2021

    Federal Return Received by IRS on Feb 12, 2021. MA return received on Feb 16. Today (Feb 21), I checked the status is still pending. No emails.