394676
I had entered income items a few weeks ago. I had to leave TT for other business. Now, when I return, it's as though TT is starting all over again at the beginning.
You'll need to sign in or create an account to connect with an expert.
You probably installed a software update. When the TurboTax software is updated, it loses track of where you left off, so it goes back to the beginning of the interview. But all the information you entered is still there. Use the tabs at the top to go back to the expense topics that you were working on.
If you were away from TurboTax for a few weeks, I hope you did install the latest update. If not, do it now. On the Online menu, select Check for Updates.
You probably installed a software update. When the TurboTax software is updated, it loses track of where you left off, so it goes back to the beginning of the interview. But all the information you entered is still there. Use the tabs at the top to go back to the expense topics that you were working on.
If you were away from TurboTax for a few weeks, I hope you did install the latest update. If not, do it now. On the Online menu, select Check for Updates.
Still have questions?
Questions are answered within a few hours on average.
Post a Question*Must create login to post
Ask questions and learn more about your taxes and finances.
morton35
New Member
pefp
Returning Member
greg-mellstrom
Returning Member
jgkousky
Returning Member
chriscolten
Level 2