I tried to submit my E-file but it came back as rejected because my SSN was incorrect. I went back to correct it and resubmit the E-file but this error keeps popping up no matter what I do. I even resubmitted every piece of information but this error keeps popping up.
To fix this:
Clear cache and cookies. Then once cache and cookies is cleared, close completely out of the browser you are using, and relaunch.
In the browser you’re using this can usually be found under, settings, advanced setting, then “Clear cache and cookies.” When you do this you want to change the time frame of the clear to “all time” so you can start fresh.
Some additional troubleshooting that can be done:
Please see the following Turbotax FAQ for more information: https://ttlc.intuit.com/replies/3300688
I found a possible solution. I'm not sure if it will work