A Turbo Tax rep co-browsed my tax forms. Asked to see personal info page and this included social security numbers. How do I know my info. is safe?

posted

Connect with an expert

1 Reply

A Turbo Tax rep co-browsed my tax forms. Asked to see personal info page and this included social security numbers. How do I know my info. is safe?

TurboTax masks personal information (social security numbers, birthdates, bank account numbers) when their agents are co-browsing returns. The agents only see XXX-XXX-XXXX in the place of the actual numbers.

Still have questions?

Questions are answered within a few hours on average.

Post a Question

*Must create login to post