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jpsinn
New Member

TurboTax Locking up on 1099R question answered and it will not contiune

I filled in my 1099 R from 401k plan and then answered question until last one Non Deductible contributions to my IRA and hit continue and it does not respond

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5 Replies

TurboTax Locking up on 1099R question answered and it will not contiune

I’ve had similar lockup problems at various times with TTax2024 (Premium). Discovered I can go “Back” one page and then “Continue” again and the program frees up. Save immediately to lock in the entry. This is a new screwy quirk this year. Using Win10.

TurboTax Locking up on 1099R question answered and it will not contiune

Yes you need to keep clicking in the Continue box.  You have to click the number of times for the number of 1099R forms that you entered.

 

1/21/25 There is a new FAQ for this.  You can sign up for updates.

https://ttlc.intuit.com/turbotax-support/en-us/help-article/form-1099-r/nondeductible-contributions-...

TurboTax Locking up on 1099R question answered and it will not contiune

@cybear52   Are you in Desktop Premier or Online Premium?   They have different names.  

TurboTax Locking up on 1099R question answered and it will not contiune

Desktop Premier is my version.

MarilynG1
Employee Tax Expert

TurboTax Locking up on 1099R question answered and it will not contiune

The issue with not being able to Continue after the 'Non-Deductible Contributions' page has been resolved.

 

I experienced the same thing, but was able to Continue after clicking several times.  Make sure your program is updated by choosing Online > Check for Updates at the top.

 

Here's how to Contact TurboTax Support if you need more help.

 

@cybear52 

 

 

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