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Registration and entry error

After the last update when entering the program a screen came up showing my registration.  I clicked on it and the application came up fine.  Today started up Turbotax on my mac and same screen came up.  I clicked on it and my data came up but now says I have registered on two computers when I am on the same original computer.  Need to install on another computer but afraid will use up computer count if have to click on registration each time.  Also entered a 1099 R.  Thought I  had entered everything correctly.  However when  time to check it said taxable box different than gross.  I changed it to proper number but Turbotax still showed erroneous number.  Had to delete 1099R and reenter.

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1 Reply
DianeW777
Employee Tax Expert

Registration and entry error

Deleting a form can be done. To delete a form you can use the information below. Click the link based on the software you are using. 

Use the link below for your version of TurboTax to delete a form.

  • If you're using TurboTax Online software and need to delete a form, click here.
  • If you're using TurboTax Desktop software and need to delete a form, click here.

Once completed you can re-enter your Form 1099-R using theses steps.  You can enter only the taxable amount in box 2a.

@user17701385103 

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