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The Form 1099-R is entered in Retirement Plans and Social Security section under Wages and Income, not in the W-2 section for wages.
To enter, edit or delete a form 1099-R -
Or enter 1099-r in the Search box located in the upper right of the program screen. Click on the Magnifying Glass. Click on Jump to 1099-R
That sounds like it might be a CSA-1099-R (civil service) or RRB-1099-R (railroad) and not a normal 1099-R. Be sure to choose the correct 1099-R type on the first screen.
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