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I don't know why you are receiving that message. The 1099-R sections is, and has been, fully functional. If you have started your 1099-R entries, try deleting them and re-entering. If it continues, I suggest you contact customer service. To do so, start by clicking Contact Us - TurboTax. Starting here will help to ensure that your call is properly routed.
Are you using the Desktop program? Have you updated your program? Go up to Online-Check for Updates. Or for Mac reboot your computer.
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