Problem E-filing Wisconsin taxes after rejection

[user17722259991]

On 2/21/26, I e-filed both federal and Wisconsin state taxes.  Federal was accepted.  Wisconsin was rejected due to the Retirement Subtraction feature.  I was informed a software update on 2/26/26 would resolve the problem. I updated Turbo Tax and tried to refile the Wisconsin forms (after deselection filing of the federal forms). I received a message stating that I cannot file the Wisconsin forms before or without filing the federal forms.

Since the federal forms have been filed and accepted already, is there any way to e-file the Wisconsin forms?  What happens if I attempt to refile the (accepted) federal forms again just so I can then (hopefully) file the Wisconsin forms?  Or is mailing them my only option?

[LeticiaF1]

There was an update to Wisconsin's retirement income section. The update was available on February 26, 2026. Please log in and ensure your product has been updated (online versions update automatically). Make any changes based on the following guidelines, complete a final review and resubmit your return.

1. If all of your retirement income is from qualified plans -- like a 401(k), 403(b), or government pension -- you can simply review and resubmit. Most workplace retirement plans are qualified. 

2. If you have retirement income from a non-qualified plan (uncommon), go to Retirement Benefits Adjustments and follow the steps to update your amounts before resubmitting. 

When you resubmit your return, TurboTax will only send your Wisconsin return not your federal return, since it was already accepted.  Once you follow the steps above, you will be able to electronically file your state return.  

[user17722259991]

I followed your instructions and tried to refile my taxes but I received a message that my transmission didn't go through.  What gives?  

[CatinaT1]

Did you get another rejected after you refiled? 

Make sure you have updated your software and refile your WI return. 

If you are using desktop software you may need to do a manual update. Try clearing your Cache and Cookies and then try this link instructions.

If you are using the online software, Clear Cache and Cookies. 

[user17722259991]

Yes, I have tried to re-file multiple times and keep getting rejected.  

Here is the most recent message: "YOUR TRANSMISSION DIDN’T GO THROUGH. TurboTax was unable to send your return to the Intuit Electronic Filing Center, for the following reason: Transmission failed. The transmission is a duplicate of one that was previously received. Please contact customer support. Looks like we’ve had a technical hiccup.  Try e-filing again. If that doesn't work, you can print your return and file by mail."

So, unless you have an immediate fix, I’m done banging my head against the electronic wall and will file by mail. If I don’t hear back by 9AM Friday morning with a new fix, please credit my charge card for the $25 filing fee.

[DianeW777]

It's unclear why the Wisconsin (WI) return receives a reject message. I would advise filing by mail and use the link below to request your e-file state fee refund.

Please use the link below to contact us regarding your questions.

• How do I contact TurboTax?

@user17722259991