If the address is a United States address, then my advice would be to delete it and re-enter it. Do not import it rather type it yourself.
You'll need to delete this form Form 1099-R.
- If you're using TurboTax Online software and need to delete a form, click here.
- If you're using TurboTax CD\Download software and need to delete a form, click here.
Next before you enter the form in manually, first please try clearing the cookies and cache. It handles many issues that seem nonsensical on a regular basis.
- Close your TurboTax return first.
Watch to be sure you are selecting 'all time' as example. Do not use selections like 'last hour' for those browsers that give you options.
Once this is complete open your return and enter your 1099-R manually.
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