I'm getting a message to fix info on shedule E but it doesn't allow me to edit it

[johncgoggin]

Paid my fee but it won't allow me to file or fix the error!

[SamS1]

Once you pay for the return, it registers it and you are not able to delete or add forms.  If the edits are resulting in adding a new form or deleting a form, this could be causing the problem.  I would recommend contacting TurboTax customer support to help you through this issue. 

Click here for the Customer Support Phone numbers.

The Schedule E is for rents and royalties.  If you have rental real estate, make sure and set it up for depreciation expense in the Asset section to gain additional deductions

[johncgoggin]

Yes, I have rental properties and must file schedule "e". According to customer support there is a bug in the software and they don't know when it will be fixed. Great news as I've already paid $114 and can't go someplace else.

[johncgoggin]

Customer service sent two e-mails saying my issue is resolved but it clearly is not. Can I have a refund please?

[KatrinaLO]

If you are having issues and need assistance, please contact customer support. Please see the Customer Support phone number below:

https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

If you would like to reach out through our website, please see the TurboTax FAQ below for contact information: https://support.turbotax.intuit.com/contact/