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johncgoggin
New Member

I'm getting a message to fix info on shedule E but it doesn't allow me to edit it

Paid my fee but it won't allow me to file or fix the error!
4 Replies
SamS1
Expert Alumni

I'm getting a message to fix info on shedule E but it doesn't allow me to edit it

Once you pay for the return, it registers it and you are not able to delete or add forms.  If the edits are resulting in adding a new form or deleting a form, this could be causing the problem.  I would recommend contacting TurboTax customer support to help you through this issue. 

 

Click here for the Customer Support Phone numbers.

 

The Schedule E is for rents and royalties.  If you have rental real estate, make sure and set it up for depreciation expense in the Asset section to gain additional deductions

 

johncgoggin
New Member

I'm getting a message to fix info on shedule E but it doesn't allow me to edit it

Yes, I have rental properties and must file schedule "e". According to customer support there is a bug in the software and they don't know when it will be fixed. Great news as I've already paid $114 and can't go someplace else.

johncgoggin
New Member

I'm getting a message to fix info on shedule E but it doesn't allow me to edit it

Customer service sent two e-mails saying my issue is resolved but it clearly is not. Can I have a refund please?

KatrinaLO
Intuit Alumni

I'm getting a message to fix info on shedule E but it doesn't allow me to edit it

If you are having issues and need assistance, please contact customer support. Please see the Customer Support phone number below:

https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

If you would like to reach out through our website, please see the TurboTax FAQ below for contact information: https://support.turbotax.intuit.com/contact/

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