I have a Form 1099-R from an institution that gave me a P.O. Box address. Turbo tax won't accept P.O. Box number. What can I do?

[hlp255]

I received a 1099-R from Bank of America. However their address is a P.O. Box number. When I enter the P.O. Box, Turbo Tax says I need a complete address.  All I have is P.O. Box number. What can I do?

[SweetieJean]

Try spelling it out as Post Office Box 65 [for example]. Don't put in a number sign.

[fanfare]

Did you enter exactly what is shown on your document?

In any case, it has to work.