@cmdrum7 What are you trying to do? We cannot tell since you are adding to an old thread that has not had any activity for quite awhile, and the thread has posts from multiple users.
If you are trying to get a 1099R---which was one of the questions early in the thread----many financial institutions do not have them ready yet, or they might have them ready to print or view from their website, but not yet formatted for importing into tax software. It is often late January to mid-February before you can import a 1099R into the software. Before then, if you can obtain a copy, you can key it in by hand.
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**