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Constantly getting "Enterprise SSO Corporate User ID" login prompt on random topics

I am logged in, authorized and all of that. When I click on messages to read them, randomly I'll get the "Enterprise SSO Corporate User ID" prompt screen, and cannot read the message thread! And randomly it WILL work and I CAN read the thread.

 

It's frustrating to find the topics I'm interested in and having a 50/50 chance that I'll actually be able to read it. What is going on? This seems to be a long-running issue, I've seen other posts from other people a year ago having the same problem. Will this be addressed and resolved? Thanks!

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1 Reply
CatinaT1
Employee Tax Expert

Constantly getting "Enterprise SSO Corporate User ID" login prompt on random topics

Many things have been corrected in the latest updates to TurboTax. Are you still experiencing this problem? 

 

I've not seen this issue before. Please call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service 

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