Can Turbo Tax Help pay the penalty for not including listing of SS received in 2016?

[joyauff]

Isn't it part of Turbo Tax promise to help pay for penalties received By the IRS that Turbo Tax should have known, I needed to list because of my age, thus they should help pay the penalty?

[DoninGA]

No.  Penalties and interest on taxes owed due to user omission of tax data on a tax return are not part of the 100% Accurate Calculation Guarantee- https://ttlc.intuit.com/questions/2566201-what-is-the-turbotax-100-accurate-calculation-guarantee

On a tax return it is always the Taxpayer's responsibility that all the tax data entered on the tax return is complete before the tax return is filed.

[Stinkerbellkity]

If you fail to enter your social security income, that was a simple user error, not a calculation error by the program, so no, we would not pay any part of your penalty.