Sign Up

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
cancel
Showing results for 
Search instead for 
Did you mean: 
musgrover
New Member

After I enter 1099-R data in the Income section and hit Done, I get a busy wheel that spins on and on. It appears to be hung. What do I do?

 
1 Reply
nonna1946
Level 2

After I enter 1099-R data in the Income section and hit Done, I get a busy wheel that spins on and on. It appears to be hung. What do I do?

It sounds like your computer is not connecting to the "program".  Have you tried to to clear out your cookies?  Or try to delete the information you entered and reenter it?  Sometimes you just get the "busy" if the system is to busy.
Privacy Settings
v