1099-R (FIDELITY): Box 14a For electronic filing, New York State withholdings can not be greater than or equal to gross distribution why am I getting this?

[nwstax716]

on my 1099-r box 14 the box say 1656.54.  that is not more than the gross distribution. why am I getting the above message?

[JulieS · Accepted solution]

Yes, the message is referring to the gross state distribution in box 16. 

If box 16 is blank on your 1099-R form, you can clear this error by entering the same amount as box 2a, or box 1, if box 2a is also blank. 

[nwstax716]

Thank you so much that fixed it!

[taenias]

(Edit. Similar issue, but the highlighted TT was not the same as physical 1099 form.)  It confused me. I think I figured out what the problem was but can’t check it yet.

[MarilynG1]

For program errors, you can Contact TurboTax Support by phone.  They have the ability to get into your computer and your tax return to help. 

@taenias 

[Jackers1269]

What if I am getting the error but box 2a is not blank?

[KrisD15]

Enter the amount showing in Box 2a as the state distribution  amount.  

[Karen441]

Thank you! This was a real pain because Turbotax would not do the efile until this was fixed.