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ErnieS0
Expert Alumni

Stimulus package

If you have misplaced your Economic Impact Payment Card, you can lock it by logging in online at EIPCard.com to prevent unauthorized transactions or ATM withdrawals while you look for it.

 

If your Card is permanently lost, it is important that you call Customer Service at 1.800.240.8100 (TTY: 1.800.241.9100) to report your lost or stolen Card immediately. Your Card will be deactivated to prevent anyone from using it and a new1 replacement Card will be ordered.

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Stimulus package

I finally got in touch with a Rep. at Netspend and I was told they didn't have a account under my name that ends with the last 4 digits of the account thats on the IRS website and I dont recognize the account number so what do i do ? 

Stimulus package

I never filed taxes and I finally got to speak to a Rep a Netspend and they couldn't find a account in there system with that account number so now what do I do because I dont recognize the account number that is posted on the IRS get my payment so Im not sure what to do 

 

KatrinaLO
Intuit Alumni

Stimulus package

You would need to contact the IRS for further assistance regarding this matter. Their phone number is 800-829-1040. https://www.irs.gov/help/telephone-assistance

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Stimulus package

I called the IRS no one is answering and online it states that they cant change the direct deposit information so im nit sure what to do 

Stimulus package

Please view this  this IRS link, for information about what to do if your payment was issued but lost, stolen, destroyed or not received.

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