I am trying to file with my military W-2 form, when I try to file it the app says this is not a valid military W-2, which is wrong. Does anyone know how to fix the app?

nickelatorslp · ‎February 14, 2023

DMarkM1 · ‎February 14, 2023

I assume you may have snapped a picture of your W2 to transfer to your tax return in the App. My suggestion is to exit the App and open a browser. Sign in to your TurboTax account there. Go to the "W2 topic" in "Wages and Income." Delete/re-enter the W2 information and be sure to delete/backspace completely before re-entering the information to be sure no stray spaces/characters were transferred.

Complete the topic interview and then try to re-file in the browser.

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

SteamTrain · ‎February 14, 2023

Annnd...on a page just after the main W-2 that shows all the boxes and amounts.

There is a page with a whole Loooong list of checkboxes.

You have to check the box that indicates that the W-2 is for Active Duty Military.

....Civilians may get DFAS W2 forms too. You have to tell the software, thru the checkbox, that is it for Military service.

____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*

Expert does your taxes

Do it yourself

Resources

Support

I am trying to file with my military W-2 form, when I try to file it the app says this is not a valid military W-2, which is wrong. Does anyone know how to fix the app?