I assume you may have snapped a picture of your W2 to transfer to your tax return in the App. My suggestion is to exit the App and open a browser. Sign in to your TurboTax account there. Go to the "W2 topic" in "Wages and Income." Delete/re-enter the W2 information and be sure to delete/backspace completely before re-entering the information to be sure no stray spaces/characters were transferred.
Complete the topic interview and then try to re-file in the browser.
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