DMarkM1
Expert Alumni

Tax help for military filers

I assume you may have snapped a picture of your W2 to transfer to your tax return in the App.  My suggestion is to exit the App and open a browser.  Sign in to your TurboTax account there.  Go to the "W2 topic" in "Wages and Income."  Delete/re-enter the W2 information and be sure to delete/backspace completely before re-entering the information to be sure no stray spaces/characters were transferred.  

 

Complete the topic interview and then try to re-file in the browser.  

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