Why did Turbo tax take 208 from my account

[jcarrjr7]

I pay 248 to do my taxes so why did you take more and I didn't file my taxes with you guys in 2023

[DoninGA]

You will need to contact TurboTax support and speak with an agent concerning this issue.  Use the key words Billing Issue

Support is open from 5am to 5pm Pacific time, Monday thru Friday

See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number...

Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

[VolvoGirl]

You didn’t file in 2023 for your 2022 return?  Did you file this year in 2024 for your 2023 return.  Sounds like when you filed 2023 you wanted the fees deducted from your refund.  There is an extra $40 service charge for that.  $40 is the difference of 248-208.

If the IRS is taking too long to send your refund you still have to pay the fees in time.  After 36 days after your original estimated refund date.

See What if the IRS reduces your refund or delays it.

https://ttlc.intuit.com/community/payments/help/what-if-my-federal-refund-isn-t-enough-to-cover-my-t...

Then when the IRS does send your refund they won't take the fees out again.

And, Why you got charged,

https://ttlc.intuit.com/community/charges-and-fees/help/why-was-my-bank-account-auto-debited-for-tur...