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Why do you believe this is the fault of TurboTax? Did you get a letter from the IRS? If so, what is the form number of the letter? It's at the top of the letter and starts with either LTR or CP followed by numbers. What exactly does the letter say?
If you e-filed the 2012 return through TurboTax, do you still have the page from the PDF titled "ELECTRONIC POSTMARK"? That page confirms both the date/time you sent it, as well as the date/time the IRS accepted it. If you don't have that page, then you never e-filed the return. (you will not have that page if you elected to print, sign and mail the return to the IRS)
TurboTax does not, can not and will not file a tax return for anyone by any means under any circumstances. There are no exceptions. You, and only you can file your tax return. If you elected to mail your return to the IRS, then only you can print, sign the return and put it in an envelope and mail it. If you elected to e-file the return, then only you can click that big orange TRANSMIT MY RETURNS NOW button to e-file the return. When e-filing, it's also your responsibility to check back to confirm that the IRS actually accepted the e-filed return.
2012? What fees from whom?
Only you can initiate the transmission of an e-filed tax return.
In the File section of the program you must click on the large Orange button labeled "Transmit my returns now".
After completing the File section and e-filing your tax return you will receive two emails from TurboTax. The first email when your tax return was transmitted and the second email when the tax return has either been accepted or rejected.
If the tax return was not e-filed then you had to print, sign, date and mail the tax return to the IRS or the state return to your state.
Why are you asking about your 2012 tax return now, more than 7 years after it was due? You cannot have prepared a 2012 tax return with TurboTax anytime in the last 4 years. TurboTax for 2012 has not been available or supported since 2016. When did you prepare your 2012 tax return in TurboTax? How do you know that TurboTax sent it late? Are you sure it was sent late, or did you never file it?
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