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kalaawyi
New Member

Where can i get my screen share code?

 
30 Replies
SaraK
New Member

Where can i get my screen share code?

If you're currently on the phone with a TurboTax support professional, you can allow them to view your screen by visiting livelook

alump93232
Returning Member

Where can i get my screen share code?

This link no longer works, please provide updated instructions on how to connect with a specialist via livelook.

 

https://glance.net/visitor/start/DownloadGlance.aspx?groupid=19185

LorenL
New Member

Where can i get my screen share code?

The proper link is actually:  https://turbotaxshare.intuit.com

 

this does resolve to the link listed by @alump93232 

ColeenD3
Employee Tax Expert

Where can i get my screen share code?

You can do it from within the program. See the screenshots below. You will go to Tools in the menu to the left.

 

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pauloosiepeter
New Member

Where can i get my screen share code?

Ask where do I get a code

RobertG
Expert Alumni

Where can i get my screen share code?

If you are on the phone with a TurboTax professional you can get the code by hitting shift and enter. 

 

The professional will explain how to do it.

 

If you are not on the phone with a professional, why are you looking for the code?

 

@pauloosiepeter

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Lacoste1962
New Member

Where can i get my screen share code?

Home

KrisD15
Employee Tax Expert

Where can i get my screen share code?

Go into your account and return (click "Pick up where I left off")

 

Click Tax Tools on the left side (under File) 

Click Tools from that drop-down 

Click "Share my file with Agent" at the bottom of the list  on the Tools Center screen 

Click OK to the dialog box

The screen-share code is the "token number" listed on the screen 

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Gwalker2007
New Member

Where can i get my screen share code?

How I get the code

mcduffietiffany7
Returning Member

Where can i get my screen share code?

I need my code

Jquanjr1126
Returning Member

Where can i get my screen share code?

how can i get the code

CarissaM
Employee TurboTax Specialist

Where can i get my screen share code?

You would get the code while connected with a Turbo Tax Specialist. 

 

If you would like to speak with one, please click here

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
TexasLJL
New Member

Where can i get my screen share code?

You must be on the phone with an expert before you generate the code.    Click on the Cobrowse link at the very bottom of the TurboTax page

 

How to manually generate a screen share codeHow to manually generate a screen share code

 

 

 

 

 

New for Tax Year 2020, you may not need to generate a code at all.   If you use the "Contact US" button (accessed from within the search panel)  your expert will be able to send a pop-up window directly to TurboTax Online.  All you do is click "Accept" on the pop-up - no code needed.

eknecht
New Member

Where can i get my screen share code?

I need a screen share code

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