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We are aware of this experience for some customers. We do have information about how to fix it.
The basis for depreciation would be the same as it was for 2019. By using the 2019 return to enter the information for the asset (including each capital improvement) the prior depreciation will automatically calculate.
If there were several assets and you would like to to see if they will transfer or import into 2020 you can follow the steps below. Keep in mind you may have to clear and start over.
This links below may provide some helpful tips to correct the problem. Here are two articles for assistance.
If you prefer not to start over, then you would have to add the assets manually in the rental activity to accurately calculate the depreciation and list the assets.
Be careful. The fix is not really a FIX. When following the instructions for reentering the missing rental property asset lines & re-calculating the accumulated depreciation from 2019, I found a glitch. The program is not calculating the correct depreciation for current year. (or the correct accumulated depreciation) . You can override the accumulated depreciation field, but then it spits out the current depreciation expense. Which is not editable. It does not seem to see the error in the calculation & the Federal review says all calculations are correct. But they are not. Off by thousands on both properties! No one at turbo tax able to help me yet with this. Have escalated to tech review after spending hours in Tax chats with their "experts". Basic math shows it is calculating much too low depreciation expense for the main assets. Not even close to what it calculated last year. Good luck.
I went back to my prior year when this happened to me and found that I had checked that the property was SOLD by accident. This check box for whether it was sold in that tax year is in the Step-by-Step instructions under Property Profile. I opened the prior year return in the prior year Turbo Tax, and I deselected this checkbox and saved. Then I transferred this updated file to the current year, and the property showed up.
I just want to follow-up on this thread having run into the same issue. One of my rentals completely disappeared while importing from 2021 to 2022. I went back into 2021 and saw like @laustinlife that the property was marked as sold. Maybe I accidently checked it but find that highly unlikely. I did, though, in 2021 sell an asset associated with the property and not the property itself. I think TurboTax incorrectly tagged the whole property as being sold. I should note that the asset sold / disposed off was listed first on the "Your Property Assets" page in TurboTax whereas the building itself is listed 2nd maybe leading to TurboTax getting confused. I did double check the depreciation sheet and it all seems to be order after importing into 2022.
In any case, I hope this comment provides help to those searching on this issue since @laustinlife comment really helped me.
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