After an online update of TT a couple of weeks ago, now I have to enter the activation code when I open the program. Why is this?
You'll need to sign in or create an account to connect with an expert.
Please see the following TurboTax FAQ for assistance: Why am I being asked for a license code?
No, this doesn't answer my question. I know why you have to enter the code when you first load the program from a CD. Got it. But why after the latest update have I had to enter it each time I opened the program?
The most efficient way for you to connect with the right person to get the help you need is to select the version you are using below.
We're open daily from 5 AM to 9 PM PT.
TurboTax Online If you still require assistance,
you can contact us at (800) 446-8848.
TurboTax mobile app If you still require assistance,
you can contact us at (800) 446-8848.
TurboTax CD/Download software If you still require assistance,
you can contact us at (800) 446-8848.
Still have questions?
Make a postAsk questions and learn more about your taxes and finances.
riverbrooks
New Member
Inugasuki
Level 2
trust812
Level 2
evgenia-rabinovich
New Member
Delmar3
New Member
Did the information on this page answer your question?
You have clicked a link to a site outside of the TurboTax Community. By clicking "Continue", you will leave the Community and be taken to that site instead.