Error: Gross Sales Price shouldn't be less than zero

[R1967S]

TurboTax will not let you e-file withe ht Gross Sales Price error so I ended up printing my MA state tax instead of e-filing.  I would feel very uncomfortable doing any work-arounds or manipulating the imported file that was reported to the IRS  by the brokerage.  TurboTax really has to correct this issue permanently.  In real life people trade options and sometimes the trade is a loss.

[platinumxsniper]

I had trouble with Turbotax last year but it wasn't this bad.  This is just a joke.  I don't think I have ever seen such poor response to a software issue.  Never coming back.

[Dovjm1980]

They promised by 4/15 - almost over EST. Turbo Tax should refund all of us for the software price. This is absolutely ridiculous for a company of this size.

[zzziluo]

Hi, I'm having the same issue.

My token code is 1008638

Thanks

[David521]

Its April 16th.. No fix .. This is ridiculous..

[taxchan]

I am From NH but work in Mass, So I don't need to include my Stock transactions. Is there a way I can exclude stock transactions on my State Form?

[tokinb]

What kind of techs. they have working on this issue, seems like it should be a simple fix for such a large important software company. They must be more focused on
giving out badges and increasing their activity feed then fixing this issue.
I'm kindly asking for a refund of 55.00 or at least a discount and not just for me but all of us here with this same issue.
No reason for this to be taking so long.

[rahuljmehta]

Any updates from TurboTax? And can someone help to understand what is the alternative here?

[SgtofMarines]

Hi, I have updated a couple times and it still not working . What is going on?  The deadline is approaching and this issue still persists.  @PatriciaV  you said the update will be released on the 15th.  This is getting very annoying for everyone experiencing this. 

[xiaozhangusa]

Token: 026966. Please help!

[Trash_Software_User]

@PatriciaV  Where is the update to fix the bug that we were promised would be released yesterday?

The bug still remains unpatched in the Turbo Trash software. I'm not going through 200 lines of a shoddy interface because the coding team can't do something this simple. 

[pete43]

The software has a major bug, we were promised a fix very close to the deadline, that fix never came and was a lie.  This is truly awful customer service by turbotax and I'll be directing all referrals to another program like HR for their business tax needs. I can't believe I've been a customer with turbo tax for so many years this is absolutely unacceptable.

[ReturnNoah]

@PatriciaV Token Id: 1009210

[Trash_Software_User]

Yea this is ridiculous. Still no response.

Can @DaveF1006, @LenaH, @VictoriaD75, @JamesG1, or @MaryK4 do something about what @PatriciaV  promised us?

Between the false advertising on the crypto features and the broken promises from the "additional help on investments" promised in the "premier" version of this software, the chance I come back next year to Turbo Trash is miniscule. 

I'll also be doing a chargeback for my MA state efile if this isn't resolved today.

[Dovjm1980]

@PatriciaV - where is the fix? All of us deserve an explanation and prompt refund. 

this is getting to be ridiculous and we all need a status update right away.

thank you,

David