Tax Year Prior to 2020: Anyone else have an issue with importing 1099-INT from Chase Bank?

[nhunter132]

Cannot import any 1099 from Chase and have been told by Chase that TurboTax is missing Chase Investments from the import pull down window

[helitill]

I have tried numerous times...no help yet.  any clue?

[HeatherPLO]

Please see this Help Article here for further assistance. 

[Evgjr]

Also unable to import from JPMorgan Securities.  "Get Your Identification Code" box not operable!

[lindacarrey12]

Yes.  The instructions are do click on the link to request the Security Password from J.P. Morgan Chase but there is NO link!  Clearly, this is a TurboTax issue.  How can it work if there is not link?

[HeatherPLO]

@lindacarrey12

Please try this step again.  This should now be resolved.  If you are still having issues, please post here for the next steps.  

[fms1]

I'm having a problem importing any information from JP Morgan Securities.  The "Get your identification code" does not work.

[helitill]

Same here

[Evgjr]

C'mon Intuit!  This has still not been resolved.  The "Get Your Identification Code" button is still not working.

[fms1]

you can call JP Morgan and they will send you a code to insert in the Turbo Tax import page.

[Evgjr]

Who do you call??? What number?

[Evgjr]

This seems to be a Turbo Tax/Intuit  issue.  Don't know why they can't fix it yet.

[TiffanyL]

You would first want to make sure you are using the correct login information. You would also want to make sure of what method for login is requested. I have provided some FAQ articles below that may assist you with your issue. If those don't work, you can always try to manually enter the information:

How do I import my 1099?

How do I enter a large number of stock transactions in TurboTax Online?

@Evgjr

[wakokid]

turbotax fix this **bleep** problem!!!!!!!!!!!!  its been 2 weeks.  fix it or refund mymoney!!!!!!!!!!!!!!!11

[Hal69]

 When logging into Chase I receive a message indicating (that part of site not working, try again latter)! 

This has been going on for at least a week.