My interface between TurboTax and Intuit arrears flawed? anyone else having difficulty

[jerrybgladden]

i start TurboTax and try to import from my broker and all looks good mbut nothing EVER comes back

[CarissaM]

Please try to follow the workaround here to fix the import issue. 

Please let us know if we can further assist you. 

[jerrybgladden]

It let me file but it created a hugh problem.

By eliminating the form that was in error it removed an income value.  So it sent an incorrect Fed form.

I have printed the correct fo and will mail today.

I am VERY unhappy with my results!!!!

I tried to  resubmit the correct values but alas I gave up.

[jerrybgladden]

Not an answer that I understand 

[adg5]

Yes.  Having similar issue.   Suggested workarounds have not been fruitful so far.  

[CarissaM]

If the workaround is not working, please click here to contact us by phone. @adg5 

[jerrybgladden]

I cannot import from brokage accounts.  Have contacted customer service twice.  No help as of yet??

[CatinaT1]

Try closing TurboTax, clear your Cache and Cookies if you are using TurboTax Online, and reopen TurboTax.  You can also try a different browser.

Also, make sure you have ran all updates. 

If using TurboTax Online: Clear your cache and cookies. See this FAQ, for your particular browser.

If using TurboTax Desktop: Please see this FAQ.