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In TurboTax Online, 'Not started' are expense categories that carried over from the 2023 income tax return.
The software is reminding you that this is an expense that was reported last year. Select the pencil to the right to edit the transaction line and report the expenditure.
Thanks for the reply @JamesG1.
In my case there were no carry over from 2023 income tax return.
Selecting the pencil to edit and reporting this year expense, doesn't fix the issue. I still see the "no started" label. Clicking on the pencil to modify it, it actually shows the correct number reported on the first attempt (the"Total amount" is filled), but when saving pressing "continue" I get redirected to the previous page and the "no started" label is still present.
It's possible this is browser-related. Please log out of TurboTax, refresh your browser, and clear your cookies and cache. Then restart your browser and log into TurboTax again. Or try a different browser.
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