Re: Can't get our download started
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Can't get our download started

I tried to get Downloads by entering a license code but I got "Whoops! We hit a snag loading your data. Please try again." My partner purchased Download that should be able to be shared up to 5 devices. 
How can I find the download my partner purchased with my account?

1 Reply
Level 15

Can't get our download started

Well you have to log into the same account that he downloaded from the first time and download it the same way.


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