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seresa009
Returning Member

Help

I had a question see if you had against her I filed my taxes February 7th they said they've been accepted but I don't know if they've been approved do you guys know they've been approved

3 Replies
DoninGA
Level 15

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Once a tax return has been Accepted by the IRS or a State, TurboTax receives no further information concerning the tax return or the status of any tax refund.  Only the taxpayer listed on the tax return can obtain the status of a tax refund or a tax return.

 

To check the status of an e-filed return, open up your desktop product or log into your TurboTax Online Account. You can find your status within the TurboTax product.
If accepted by the IRS use the federal tax refund website to check the refund status - https://www.irs.gov/refunds
If accepted by the state use this TurboTax support FAQ to check the state tax refund status - https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

 

After the tax return has been Accepted by the IRS (meaning only that they received the return) it will be in the Processing mode until the tax refund has been Approved and then an Issue Date will be available on the IRS website.
See this IRS website for federal tax refund FAQ's - https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions
If over 21 days since being Accepted by the IRS and the tax refund is still Processing you can call the IRS and speak with an IRS agent concerning your tax refund.

seresa009
Returning Member

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I've done everything that is listed there and I call and it says no live operators I can't see no hope and I can't figure nothing out what do you suggest

DoninGA
Level 15

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@seresa009 wrote:

I've done everything that is listed there and I call and it says no live operators I can't see no hope and I can't figure nothing out what do you suggest


The IRS would not be answering  phones on a weekend even if the IRS had their phones turned on.  Since the IRS is not providing phone assistance at this time and are not processing any paper tax returns, the status of your federal tax refund can only be obtained by using the IRS website - https://www.irs.gov/refunds

 

Eventually the IRS will start providing phone assistance, so when they do use this procedure -

 

Call the IRS: 1-800-829-1040 hours 7 AM - 7 PM local time Monday-Friday
When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.
So after first choosing your language, then do NOT choose Option 1 (refund info). Choose option 2 for "personal income tax" instead.
Then press 1 for "form, tax history, or payment".
Then press 3 "for all other questions."
Then press 2 "for all other questions."
- When it asks you to enter your SSN or EIN to access your account information, don't enter anything.
- After it asks twice, you will get another menu.

Press 2 for personal or individual tax questions.
Then press 4 for all other inquiries
It should then transfer you to an agent.

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