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Please see the link below to help you complete the filing process for your tax return.

How to file your individual return

@Tinkermom52

The account number for your California refund appear on line 116 of Form 540. If you did not print or save a copy of your tax return click on How do I get a copy of a return I filed this year in TurboTax Online?

What is Full Service?

https://ttlc.intuit.com/community/choosing-a-product/help/what-is-full-service-by-turbotax-live/00/27571

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@candicesmith5991 wrote:

Hello, I'm hello I'm having  problems logging into my account unfortunately I had made two of them is there a way that you can help me to pertain my account so I can finish filling out my taxes

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You have to sign onto your 2020 online account using the exact same User ID you used to create the online account.

Close all TurboTax windows on your web browser (including this one).  Copy and paste the account recovery website link onto a new web browser window and run the tool.

Use this TurboTax account recovery website to get a list of all the User ID's for an email address.  Run the tool against any email addresses you may have used - https://myturbotax.intuit.com/account-recovery

If none of the user ID's received will access your 2020 account, then use the option shown in blue on the account recovery website, "Try something else"

If you used the desktop CD/Download editions installed on your computer, the only copy of your tax data file and any PDF's will be on the computer where the return was created.  TurboTax does not store online any returns completed using the desktop editions.

To access your prior year tax returns sign onto the TurboTax website with the User ID you used to create the account - https://myturbotax.intuit.com/

If you are still unable to access your TurboTax online account contact TurboTax support for assistance -

Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/

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@minime-3 wrote:

a person on the phone plz

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TurboTax support is open from 5am to 5pm Pacific time, Monday thru Friday

Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/

Or you can ask your question here on this forum and we should be able to help you, unless it is a billing question then only Support can assist.

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@Sps5588 wrote:

How do I retrieve my 2020 tax return?

 

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To access your current or prior year online tax returns sign onto the TurboTax website with the User ID you used to create the account - https://myturbotax.intuit.com/

Scroll down to the bottom of the screen and on the section Your tax returns & documents click on Show.  Click on the Year and Click on Download/print return (PDF)

Or -

When you sign onto your online account and land on the Tax Home web page, scroll down and click on Add a state. 

This will take you back to the 2020 online tax return.

Click on Tax Tools on the left side of the online program screen.  Then click on Print Center.  Then click on Print, save or preview this year's return.  Choose the option Include government and TurboTax worksheets

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@Happyme82 wrote:

Help filling my stimulus check 

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Go to this IRS website for the third stimulus payment information - https://www.irs.gov/coronavirus/get-my-payment

If you didn't get a first and second Economic Impact Payment or got less than the full amount, you may be eligible to claim the 2020 Recovery Rebate Credit and must file a 2020 tax return, even if you aren't required to file.

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@taydexter712 wrote:

IMy 1040 return will not accept my changes necessary to complete filing. AGI

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To e-file the 2020 federal tax return you must enter the 2019 AGI exactly as shown on your 2019 federal tax return, Form 1040 Line 8b.

If the IRS is rejecting your e-filed tax return even with the correct 2019 AGI then enter a 0 (zero) for the 2019 AGI and e-file the 2020 tax return again.

@ACarrar

You received an email that we cannot see that tells you why your tax return was rejected.  

Some rejected returns can be fixed and re-filed.  Some have “un-fixable” reasons for the rejection and have to be mailed instead. What is the rejection code or rejection message? 

 If it was rejected for AGI—-be aware that many 202returns took so long for the IRS to process that your 2020 AGI might not be in the IRS system.   Try using zero instead.

If filing with zero is rejected then file again but select the option that you did not file last year.  The IRS does not see that question and it will allow you to e-file with no AGI question.

https://ttlc.intuit.com/community/agi/help/where-do-i-correct-my-agi-in-turbotax-online/00/26311