Live chat available?

 No one in the user forum has access to your account or to information about your fees. 

How can I see my TurboTax  fees? 

https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-account-billing/review-fees-turbotax-online/L1XnIzgzg_US_en_US?uid=m682vq7k

No one in the user forum can resolve a billing issue.  If you have a question about your TurboTax fees or billing, make sure you use the word “billing” in your request for help.  Do not use the word “refund.”

https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/contact-turbotax/L2y9ZKpQB_US_en_US?uid=m5s9l2vh

@Kec4126

The IRS  just opened on January 26 to accept/reject e-files.   Millions of e-files been waiting on the servers in "pending."   Start watching your emails now that the IRS is open.  Many e-files are on the servers so it could still take a day or two.  The IRS cannot accept all of them at the same time. 

DID YOU E-FILE?

Did you e-file?   Did you go through all three steps of the FILE section and click a big orange button that said “Transmit my returns now?”

When you e-file your return you will get two emails from TurboTax.  The first one will say your return has been transmitted; the second one will tell you the IRS has accepted  or rejected your federal e-file.  If you filed a state return, there will be a third email (usually a day or two later) that tells you if the state e-file was accepted or rejected.

Check your e-file status:

https://turbotax.intuit.com/tax-tools/efile-status-lookup/

@user17696177458

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@user17697123882 wrote:

I completed filing our 2025 1040 Jan 26th but I haven't received any email comfirmations that Intuit received it.  In the past 20+ I've always received that email and the next stating the return was submitted to IRS.  Why haven't I received these types of correspondence this year?

 

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Are you sure it was e-filed?  Do you have a valid e-mail address for your TurboTax account?

After completing the File section and e-filing your tax return you will receive two emails from TurboTax. The first email when your tax return was transmitted and the second email when the tax return has either been accepted or rejected.

@Yesimk90 See this TurboTax support FAQ for how to remove Live Assist - https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-subscriptions/remove-turbotax-live/L3WW5jwOM_US_en_US

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@gdbaergen wrote:

Can someone help me iwth the requirement to run as administrator and Error code TT457

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Have absolutely no idea what Error code TT457 indicates.

Save your tax return and close the TurboTax program

Right click on the TurboTax icon

Click on Properties

Click on the Compatibility tab

Check the box Run this program as an administrator

Click on Apply and then on OK

Start the TurboTax program again.

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@mprola626 wrote:

I just bought HOME & BUSINESS at COSTCO a few days ago & trying to install but it says 2021

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Look like another trip back to Costco.

the call from tax expert did not go thru i need to talk to someone else now

@disdavsb 

To access your current or prior year online tax returns sign onto the TurboTax website with the User ID you used to create the account - https://myturbotax.intuit.com/

Scroll down to the bottom of the screen and on the section Your tax returns & documents.  Click on the Year and Click on Download/print return (PDF)

If you used the desktop CD/Download editions installed on your computer, the only copy of your tax data file and any PDF's will be on the computer where the return was created.  TurboTax does not store online any returns completed using the desktop editions.

Go to this IRS website for free transcripts of a federal tax return - https://www.irs.gov/individuals/get-transcript

For a fee of $30 you can get a complete federal tax return from the IRS by completing Form 4506 - http://www.irs.gov/pub/irs-pdf/f4506.pdf