Some rejected returns can be fixed and re-filed. Some have “un-fixable” reasons for the rejection and have to be mailed instead. What is the rejection code or rejection message?

If it was rejected for AGI—-be aware that many 2019 returns took so long for the IRS to process that your 2019 AGI might not be in the IRS system. Try using zero instead.

If filing with zero is rejected then file again but select the option that you did not file last year. The IRS does not see that question and it will allow you to e-file with no AGI question.

Or—-if you filed as a “non-filer” just to get the stimulus check on a 2019 return, try using $1 as the AGI.

https://ttlc.intuit.com/community/agi/help/where-do-i-correct-my-agi-in-turbotax-online/00/26311

If that does not work and you still cannot e-file, then print, sign, and mail your tax return.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

Bonihutch

Level 2

My agi number from last year is wrong. I’ve been calling can’t get ahold of anyone to help me. I can’t get my last years return to fix the number. Please help or call me. Thank u

xmasbaby0

Level 15

@Bonihutch

Where do I find my AGI?

https://ttlc.intuit.com/community/agi/help/how-do-i-find-last-year-s-agi/01/25947

https://ttlc.intuit.com/community/prior-year-return/help/how-do-i-access-my-prior-year-return/00/27010/message-id/746

Your 2019 tax return shows your 2019 Adjusted Gross Income (AGI) If you filed a joint return then the AGI is the same for each of you.

Form 1040 line 8b

If you are using the same TT account that you used last year, you should also be able to find this number in your Tax Home for 2019

If entering the amount from your 2019 tax return does not work, then try entering “0” instead. If that does not work and you still cannot e-file, then print, sign, and mail your tax return.

You can get a free transcript of your past return from the IRS:

https://www.irs.gov/individuals/get-transcript

Note: If you filed late or amended your return, your correct 2019 AGI may not be in the system.

https://ttlc.intuit.com/questions/1944348-how-do-i-print-and-mail-my-return-in-turbotax-online

Vikki41

Level 2

Yes

63sunshine

Level 2

its not letting me fix my taxes

JoannaB2

Alumni - Intuit

When you're done entering all the tax documents. you must do a Federal Review to check for errors and missing information. You may do the steps below:

Click Federal Review located on the upper right hand side of the screen .
Click review to each details ,and it will take you to the form/s that had error/s..
You do the same on your state income tax.
When done fixing, go back to Federal Review to check if the return is ready to e-file.