turbotax icon
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

All Posts

You do not have to seperate your income.  The IRS requests the AGI to confirm identity.  If you filed jointly, you both will use the same AGI.  TurboTax does a precheck before it goes to the IRS.
That didn't do anything. It told me the document was deleted, but then I checked again and it was already back. I even tried the button that clears everything and starts over. I verified that then th... See more...
That didn't do anything. It told me the document was deleted, but then I checked again and it was already back. I even tried the button that clears everything and starts over. I verified that then the document was not available to delete. Once I entered my W2, it came back again. I found someone else online who suggested the W2 entry fields were broken and it worked for them after they removed the cents from their entries. I tried that too and it didn't work for me either.
Steps to Fix email Issues in TurboTax:   Go to your Intuit Account, then select “Sign-In and Security” to update your email address and verify it. Another option is to follow the instructio... See more...
Steps to Fix email Issues in TurboTax:   Go to your Intuit Account, then select “Sign-In and Security” to update your email address and verify it. Another option is to follow the instructions in the File section to enter your email if asked during the final review. If the issue continues, then you may clear your browser’s cache and cookies from your computer: How do I delete cookies  How to clear your cache    After doing that, log out and log back in to ensure the new email is recognized.  
I USED A EMAIL ADDRESS THAT I DONOT HAVE ACCESS TO
You must file your 2024 and 2025 taxes separately.    Please see for 2024 "How do I file a prior year tax return?"    For your current return, you can file either Online or on the Desktop. No... See more...
You must file your 2024 and 2025 taxes separately.    Please see for 2024 "How do I file a prior year tax return?"    For your current return, you can file either Online or on the Desktop. Normally, I would say do the following:   1. file for an extension for 2025 - note that this allows you to file any time prior to October 15th. See "How do I file an IRS tax extension?" 2. do your 2024 return. 3. create your initial 2025 return based on your 2024 return (how you do this depends on what platforms you are using). 4. file your 2025 return
I cant get to the Detroit city tax details screen
@user17760236673 wrote: I always have reported the income and expenses under my parents tax return That could be problematic, or at least incorrect, depending upon the type of trust created a... See more...
@user17760236673 wrote: I always have reported the income and expenses under my parents tax return That could be problematic, or at least incorrect, depending upon the type of trust created and the parties (i.e., was this a joint trust or just your father's trust, was this an IDGT, etc., lots of questions). No one here can review the terms of the trust so no one here can instruct you as to how to proceed without that information (they'll try but they could very well be wrong).   At this point, based upon past procedure with you treating this as a grantor trust up until your mom passed, you might as well allocate the 2025 tax year between the January 1st through the date your mother passed and then that date through the end of the tax year (i.e., income/expenses and depreciation deduction on your mom's return until her passing, and then income/expenses on the trust return for the rest of year and a new basis (stepped up) and holding period.   I have to recommend that you engage a local professional to review the terms of the trust and how you handled matters until this time. However, failing that, you could use the procedure outlined above.
If you can not move forward in your TurboTax program you can try the steps listed below. Go out of your program, close your browser and go back in. Clear your cache and cookies. Click here fo... See more...
If you can not move forward in your TurboTax program you can try the steps listed below. Go out of your program, close your browser and go back in. Clear your cache and cookies. Click here for How to clear your cache. Click here for How do I delete cookies? Try a different Web browser, such as Chrome or Firefox. Make sure you have allowed local network access by clicking the lock/info icon next to the URL. If you are using a VPN, disable it. Make sure your internet connection is strong and stable Try using incognito mode  Temporarily disable antivirus or firewall software that might be blocking data transmission If you are using TurboTax Desktop, you can manually check for updates for  your TurboTax program by clicking on "Online" in the black bar near the top of your screen and selecting "Check for Updates."  It may be a temporary server issue. This requires you to wait and try again later. Please return to Community if you have any additional information or questions and we would be happy to help.
I USED A EMAIL ADDRESS THAT I DONOT HAVE ACCESS TO
Thank you. - So for example, for a mutual funds investment account, I can only share the amount invested and not the capital gains on it?   - I also was wondering for life insurance accounts, how ... See more...
Thank you. - So for example, for a mutual funds investment account, I can only share the amount invested and not the capital gains on it?   - I also was wondering for life insurance accounts, how is that reported? It is not accessible money, as in I will not get a payout soon. Does that have to be reported too? If so, is it the money I will receive as a payout later or the money currently in the account for 2025.  
@HeavenKnowsTrust I worked up a mock non-resident/part year resident Hawaii return in TurboTax Desktop and the manual entry of the Kiddie tax from form N-615 did get included.  I looked at line 44 on... See more...
@HeavenKnowsTrust I worked up a mock non-resident/part year resident Hawaii return in TurboTax Desktop and the manual entry of the Kiddie tax from form N-615 did get included.  I looked at line 44 on N-15 before before I added the Kiddie tax in the box and the lowest box was not checked for tax from several Hawaii forms.  I then added an amount to the box for the N-615 Kiddie Tax and the amount on Line 44 increased by the amount I entered in that box and the lowest box on line 44 for tax from other Hawaii forms was checked.  If you delete your Hawaii return and start over, that may fix this on your screen.  To do this, click the State Taxes tab, then click Continue.  Then click on File and select Remove State Return from the dropdown.  Highlight your Hawaii return, then click Remove, then click Yes on the pop-up to confirm deletion.  If you are filing as a Hawaii non-resident, you might also need to delete your resident state return, then complete your Hawaii return and then start over on your resident state return.   @Emakrod1 I just worked up a mock Rhode Island return for a single individual and the RI-1040 shoed the correct $5,100 exemption on line 6 and the correct standard deduction of $10,900 on line 4.  If you are seeing a discrepancy with the amounts on these lines, please let us know how the results you are seeing are differing from what you are expecting.  If you want us to take a closer look at this, we would need a diagnostic file which is a copy of your tax return that has all of your personal information removed. You can send one to us by following the directions below:   TurboTax Online:   Sign into your online account. Locate the Tax Tools on the left-hand side of the screen. A drop-down will appear. Select Tools On the pop-up screen, click on “Share my file with agent.” This will generate a message that a diagnostic file gets sanitized and transmitted to us. Please provide the Token Number that was generated in the response.   TurboTax Desktop/Download Versions:   Open your return. Click the Online tab in the black bar across the top of TurboTax and select “Send Tax File to Agent” * This will generate a message that a diagnostic copy will be created.  Click on OK and the tax file will be sanitized and transmitted to us. Please provide the Token Number  (including the dash) that was generated in the response.   *(If using a MAC, go to the menu at the top of the screen, select Help, then, “Send Tax File to Agent”)  
In a partnership or LLC (filing form 1065), the owner's drawings count as distributions and reported in box 19 of your Schedule K-1. They do not count as your income. Your income from the LLC is repo... See more...
In a partnership or LLC (filing form 1065), the owner's drawings count as distributions and reported in box 19 of your Schedule K-1. They do not count as your income. Your income from the LLC is reported in box 1 of the Schedule K-1.
In TurboTax, you typically claim internet and phone expenses as part of your business expenses, not under utilities. These are usually entered in the Communications section, which falls under non-dri... See more...
In TurboTax, you typically claim internet and phone expenses as part of your business expenses, not under utilities. These are usually entered in the Communications section, which falls under non-driving business expenses or home office deductions depending on your filing situation. To claim these expenses in TurboTax Online: 1. Go to the Income & Expenses or Business Expenses section (if self-employed). 2. Find the category for Communications or Phone and Internet Expenses. 3. Enter the business portion of your internet and phone bills. @Taboo228 
If you have TurboTax Online, you can not.  You will have to open a seperate account with a different Email address.
In TurboTax, you generally do not enter a reverse mortgage on your tax return unless you have actually made payments toward the loan balance. Because reverse mortgage payments you receive are conside... See more...
In TurboTax, you generally do not enter a reverse mortgage on your tax return unless you have actually made payments toward the loan balance. Because reverse mortgage payments you receive are considered loan proceeds rather than income, they are not taxable.  If you received a 1098 because you made voluntary payments, you would enter under Home Mortgage Interest.    
I am working with a different turboTax (not the online version) but under the "filing" tab, my version asks, and I need to select the box for the federal filing, and then below, other boxes for state... See more...
I am working with a different turboTax (not the online version) but under the "filing" tab, my version asks, and I need to select the box for the federal filing, and then below, other boxes for state filing.  Mine reads something like "it is recommended to file your state returns via e-file, do you want to file your state returns with your federal returns now?", and I can say "no".  Hope this helps!
Where do I enter "Interest income on state and local bonds and oblications (but not those of NYS or its local governements)" for New York state return in easystep in turbotax Home & Business Mac desk... See more...
Where do I enter "Interest income on state and local bonds and oblications (but not those of NYS or its local governements)" for New York state return in easystep in turbotax Home & Business Mac desktop?   Thanks