turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

HOW CAN I CHANGE MY USER NAME

I USED A EMAIL ADDRESS THAT I DONOT HAVE ACCESS TO
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

1 Reply
NicolleR1
Expert Alumni

HOW CAN I CHANGE MY USER NAME

To change your TurboTax username, the first step is to regain access to your account by submitting a formal Account Recovery Request. To verify your identity you will need to upload a photo of a government ID, like a driver's license, state ID, or passport.

 

To to this, please open the link below:

How to recover access to your Intuit Account

 

After you gain access to your Intuit Account, you can change your username:

  • Sign in to your Intuit Account.
  • Select Sign in and Security from the menu.
  • Click on the user ID section.
  • Enter your new user ID and click Save.

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question