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I've found the phone support to be VERY unhelpful. In my case, my three calls were a waste of a lot of time, as was my experience with the Chat function. The only help that has been worth the time is this online blog. Intuit experts do occasionally log on and address questions and other users often are able to help solve problems. Hang up the phone and save yourself a lot of aggravation.

If you're using TurboTax Desktop and click on the icon for the 2024 program, what happens?  Try right-clicking the icon and 'Run as Administrator'.  Also try going to Windows Control Panel > Programs > TurboTax > Repair.  However, you may need to uninstall/re-install TurboTax since you made changes to your computer setup.  If you can share more details, we'll try to help.   If you used TurboTax Online, when you Sign In, scroll down to 'Tax Returns and Docs', then click on your 2024 return.  There's an option to the right to 'Amend'.   Here's more info on How to Amend Your Tax Return.    @ConnerJH12         

I have the same situation as the original poster. With TT Premier, I get the following screen after step 12 of your instructions:   Do any of these apply to you?     I need to file a substitute 1099-R     The corrected box is checked on this 1099-R     None of these apply If I check "None of these apply" it ends the session. I never get to steps 13 and 14 of your instructions. Is this supposed to be, or am I doing something wrong? Thanks.

Could you please be more clear on your question? I’m assuming you are referring to the Employer Identification Number (EIN). If I’m correct, you can find it in Box b of your W-2.    In case your return was rejected because of an EIN mismatch, double check the numbers that you entered and make sure there are no spaces or special characters. To see more detailed information where to find it, open the link below: How do I find my employer's EIN or Tax ID? If I'm wrong, and you are talking about something else, please respond in this forum to what you mean with EIB.   

The Form 4562 will be included separately for each activity, your farm and the your rental property. It's easier to track and contain for each activity. Keep in mind that this form is not required if new equipment is not placed in service in a tax year.   The depreciation is working correctly for rental properties, even though, due to tax changes, it did take a little longer to be functional.   Please update here if with additional details if we can help further. If you would like us to review your return you can use the information below.   If you would like to send us a “diagnostic” file that has your “numbers” but not your personal information it would help.  If you would like to do this, here are the instructions:  (Don't forget to give us the state)   TurboTax Online: Open your return -Go to the menu panel on the left side of your return and select Tax Tools.  Then select Tools below Tax Tools. A window will pop up which says Tools Center.   On this screen, select Share my file with Agent. You will see a message explaining what the diagnostic copy is.  Click okay through this screen and then you will get a Token number. Reply to this thread with your Token number and your state. This will allow us to open a copy of your return without seeing any personal information. TurboTax Desktop: If you like, you can send a copy of your return that will be scrubbed to eliminate your personal data by using these steps: Click on Online in the top left menu of TurboTax Desktop for Windows Select 'Send Tax File to Agent'* > Follow the prompts to reach the token number. Enter your email used for TurboTax > Enter your code > Send Write down or send an image of your token number and state then place in this issue. We can then review your exact scenario for a solution. Please also tell us any states included in the return. This is necessary for us to view the return. *If using a MAC, go to the menu at the top of the screen, select Help, then, 'Send Tax File to Agent')   We will be able to see exactly what you are seeing and we can determine what exactly is going on in your return to provide you with a resolution.   @dchiang8  @frustratedfiler 

Yes, code P & J would be correct.  Code P is advised for when a refund of excess Roth contributions is made.  Be sure to use P & J on your 1099-R because some of the screens that are mentioned in the instructions won't show up if you enter 8 & J.   Once you have entered the 1099-R dollar figures and the box 7 codes of P & J, you'll get an information screen "How your taxes are looking so far".  Clicking Continue will allow you to select a year for the 1099-R of either 2025 or 2026.  Since you removed the Roth excess contribution and earnings in 2026, you would select 2026 here.  You will get a 2026 1099-R for this from your IRA custodian next year, but since you entered it on your taxes this year, you can ignore it next year.   On "Do any of these situations apply to you?" answer None of these apply.  Click Done of the Your 1099-R summary page.   After the disaster distribution screen, you will set "Let's see if we can lower your tax bill" - click Continue.   You'll get a screen about an Early distributions penalty.  Click the pencil icon to the far right of your name to edit this section.   Identify the plan - check the box for IRA.   On the "These situations may lower your tax bill" page, scroll down to near the bottom to "Corrective distributions made before the due date of the return" - enter the amount of the earnings for the distribution in the box to the right of this. - Click Continue.  This will remove the penalty on the distribution of earnings.        

If you are filing as Married Filing Separately you are not eligible for the deduction.  If you are Single and your AGI is over $150,000 or Married Filing Jointly and your AGI is over $250,000 you are not eligible for the deduction.   If you are age 65 or older and meet the requirement, the additional deduction is automatically added on your federal tax return.   Standard deductions for 2025 Single - $15.750 add $2,000 if age 65 or older Married Filing Separately - $15,750 add $1,600 if age 65 or older Married Filing Jointly - $31,500 add $1,600 for each spouse age 65 or older Head of Household - $23,625 add $2,000 if age 65 or older   New Bonus Standard Deduction (OBBB): An additional $6,000 deduction for taxpayers 65 and older. This is per eligible individual, meaning a married couple both over 65 could get $12,000. Important: This bonus deduction is temporary, lasting from 2025 through 2028. Income limitations: It phases out for taxpayers with modified adjusted gross income over $75,000 for single filers and $150,000 for joint filers. The amount is calculated on Schedule 1-A, Part V, with that amount flowing to Form 1040 Line 13b Look at your Form 1040 - You can view your Form 1040 plus Schedules 1, 2 and 3 at any time using the online editions. Click on Tax Tools on the left side of the online program screen. Click on Tools. Click on View Tax Summary. Click on Preview my 1040 on the left side of the screen.

While it might seem like a simple question of "rent," the IRS actually has a very specific (and surprisingly broad) definition of what counts as Rental Income. According to IRS Publication 527, rental income is any payment you receive for the use or occupation of property. It is not limited to your standard monthly rent checks. What Counts as Rental Income? The IRS requires you to include the following in your gross rental income on Schedule E: Advance Rent: Any amount received before the period it covers (e.g., if a tenant pays January's rent in December, you report it in December). Late Fees: Charges for late rent payments are considered part of the payment for the use of the property. Security Deposits (Under Certain Conditions): Usually, these aren't income because you plan to return them. However, if you keep a deposit because a tenant broke the lease or caused damage, that portion becomes taxable rental income in the year you keep it. Tenant-Paid Expenses: If your tenant pays one of your bills (like a repair or a utility bill they aren't responsible for under the lease) and deducts it from the rent, you must include that payment as rental income. You can then deduct the same amount as a rental expense. Property or Services in Lieu of Rent: If your tenant paints the house instead of paying two months' rent, you must include the fair market value of that painting service as rental income. Lease Cancellation Fees: Payments made by a tenant to cancel a lease are considered rent. Why the Confusion with 1099-MISC? The reason you're seeing "Other Income" (Box 3) vs. "Rents" (Box 1) on forms from property managers is often a reporting technicality: Box 1 (Rents): Strictly for payments for the "use" of the property. Box 3 (Other Income): Sometimes used by accountants for "penalties" like late fees or miscellaneous charges. The Peer-to-Peer Reality: Even if a property manager separates them on a 1099-MISC, the IRS generally expects all these amounts to be consolidated as rental income on your Schedule E. Reporting them as "Other Income" on a Schedule C (which is for active businesses) could accidentally trigger self-employment taxes that you don't actually owe for passive rental activity. Summary Table Income Type Classified as Rental Income? Reporting Form Standard Rent Yes Schedule E Late Fees Yes Schedule E Lease Break Fee Yes Schedule E Retained Deposit Yes (once forfeited) Schedule E Services in lieu Yes Schedule E Complements of Gemini ^^

@Mom2Ali07 If you still have the license code, go to this TurboTax website to download the 2024 desktop edition you originally purchased - https://turbotax.intuit.com/personal-taxes/cd-download/install-turbotax/   Note - Look at the top of the page for 2025 and 2024, click on 2024