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A TurboTax Online account can be used for only one tax return. If you want to file a tax return for someone else you have to use a different account. If you don't have another account that you can use, create a new account. You can have up to 5 accounts with the same email address. If you try to do another return in the same account it will overwrite the first return in that account, and the first return will be gone and not retrievable. If you use TurboTax Desktop instead of TurboTax Online you can do as many returns as you want with one copy of the desktop software, and you can e-file up to 5 federal returns with the associated state returns.  

You can amend your federal tax return for free using TurboTax Online Free Edition, provided you used the same Free Edition to file your original return. You must wait until your initial return is accepted and fully processed by the IRS before starting the amendment process   If the changes require upgrading to a paid version (e.g., adding complex forms, investment income, or state filing). Charges often arise if the amendment moves you beyond the "Simple Return" scope of the Free Edition.   The TurboTax Free Edition is for customers who are filing simple Form 1040 returns only (no schedules except for Earned Income Credit, Child Tax Credit and Student Loan Interest. Roughly 3.7% of taxpayers qualify. If you have additional forms or attachments, you'll need to use a different TurboTax product. You can review your fees using the instructions below to find out why you're being charged. You can follow the instructions in this article to remove any  unwanted Fees Why am I being charged for TurboTax Free Edition?   You can review your fees in TurboTax online as follows: Go to the left side on your screen under "Tax Home" Go to "Tax Tools" then "Tools" The "Tools Center" Box will pop up Click on "My Fees" to see a summary of your Turbo Tax Fees. You can contact TurboTax Customer Service using this link: Turbo Tax Customer Service   Click here for How do I review my fees in TurboTax Online?  

For  2024?   Sorry, Online is only for 2025 now. Online for 2024 and prior is closed now so you can not start a new 2024 or prior return or finish one. You have to do each year separately How to prepare a prior year return https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-prepare-a-prior-year-tax-return/00/25984 To do a prior year return you have to buy the Desktop program here, https://turbotax.intuit.com/personal-taxes/past-years-products You will need Windows 10 or Mac Ventura 13 to install it on.  

@rbt-intuit wrote: Last year (taxes for CY 2024) there was no mention in TT of RMD amount at all.   Why is it required this year (CY2025 taxes). What changed? and why? Did you turn 73 in 2025?  Did you have to take a RMDin 2024?  Or did you inherit a IRA?  

There may be a reason why TurboTax thinks you have reached your limit of 5 e-filed returns. The limit may have been triggered by any rejected returns that were resubmitted, or multiple installations on different computers can sometimes trigger this prematurely.  An amended return may also count toward your e-file limit.   You can check this by reviewing your e-file history in TurboTax Desktop  by going to File, Electronic Filing, Show Electronic Filing Status History to see which returns were counted as e-filed.    Additional returns may have to be printed and mailed, or you can purchase a new license. However, the IRS limits you to five e-filed returns per email address, user, and computer IP address.  This limit is addressed in IRS Publication 1345.   If you believe this is an error, you should contact TurboTax Support using this link: Turbo Tax customer support.     Please return to Community if you have any additional information or questions and we would be happy to help.

Thanks, Catina  Fortunately I finally got connected with a knowledgeable support person who knew about this problem and helped complete the order for me. The fact that the ordering process is broken should raise a red flag with your company. It took me about 2 hours with multiple attempts to contact customer service and get my order in. Most potential customers would have given up. Dave