All Posts

  If you have a 6 digit PIN issued to you by the IRS you need to enter it in order to e-file.  Go to Federal>Other Tax Situations>Other Return Info>Identity Protection PIN and enter the six-digit PIN.

No one in the user forum can resolve a billing issue.  If you have a question about your TurboTax fees or billing, make sure you use the word “billing” in your request for help.  Do not use the word “refund.”   https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/contact-turbotax/L2y9ZKpQB_US_en_US?uid=m5s9l2vh   How can I see my TurboTax  fees?  https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-account-billing/review-fees-turbotax-online/L1XnIzgzg_US_en_US?uid=m682vq7k  

 A couple of weeks ago, I updated my information and changed my status from non-resident to deemed resident. Since then, I have been experiencing this issue. I would appreciate your assistance in resolving it.

No one can call you from this user forum but you have invited scammers to call you.   This is a public web site that can be seen by anyone—including scammers and would-be identity thieves who would love to contact you and pretend to be from TurboTax.  Please remove the personal information you posted here ASAP by returning to your post and clicking the three little blue dots on the upper right to edit your post.      

Did you take allocable expenses on your royalty income? I can’t see your return so not much help on why. Depends on income, losses, other income. Are you subject to Net Investment Income Taxes, etc.   Passive royalty income is generally taxed only at standard income tax rates (10%–37%), while self-employment (SE) income is taxed at standard rates plus a 15.3% self-employment tax (Social Security/Medicare). Passive royalties avoid the 15.3% SE tax, though they may be subject to a 3.8% Net Investment Income Tax

My daughters situation  1098-T  box 1 - 9,138.85 box 5- 31,127   earned income from working 12,143.51 Although she is my dependent,she put she cannot be claimed as a dependent  she’s not qualifying for any educational credit It is showing she owes about 3,000 what should she do    

I downloaded and installed Desktop TT Premier 2025 on an external hard drive. I have done this before on all previous versions of TT. The install location is "E:\TurboTax\Premier 2025".   On starting up, I get the "Error 214" (Some forms are missing ... etc.). I have tried many of the corrective steps suggested in this forum, including repairing the VC++ redistributable, running as administrator, disabling virus scanning and firewalls. None of these worked.   When I try to uninstall, I get the error "The folder path 'Premier 2025' contains an invalid character". So now I can neither run it nor uninstall it. There are no invalid characters in the path and I have successfully used this method on all previous of TT in earlier years. 

In the “ready to file step”… I click “I want to e-file” that brings me to the next screen that gives me “phone number verified successfully”. I click “continue” the next screen gives my tax info. I haven’t filed taxes in years so it lists: my name, “N/A” for the identity protection pin, and “$0” for 2024 adjusted gross income.  I click “continue” to next screen where it asks me to verify with a DL or State ID.  THIS is where the problem starts….  i choose state ID and am brought to a QR code to scan. Scan it and go thru with uploading my ID and a biometric picture of myself and then I’m stuck on a screen telling me to come back in 24 hrs.  I come back in 24 hrs and here it is I’ve gotta do the all these steps all over again!!!  like I said, Turbo Tax/Intuit was SUPER quick to take my money yet now there’s no one to help me and I can’t even file. 

Hi I’m using TurboTax Do It Yourself (Online), through the browser(Edge) Sold our house in Canada (we lived in it) Moved to Europe after we sold the house No other economic ties/income in Canada    Am I forced to send paper return ?   It doesn’t give an error code, just says that I cannot netfile   "You indicated that you left Canada in 2025. TurboTax only supports paper filing for emigrants. This option is available in the File section."     Thx   Sincerely,

@aide7895 Unfortunately, this information is not correct.  For starters, anyone who is already a U.S. resident is only allowed to open a Canadian RRSP if they have Canadian-source *earned* income.  That applies only to a small minority of the U.S. residents who have an RRSP.  Most of us are in the situation you describe as an exception.  But the "opened before/after" consideration doesn't actually make any difference to how RRSP withdrawals are reported and taxed, because of the tax treaty between the U.S. and Canada.   Along with numerous other things, the tax treaty provides that certain specified types of retirement accounts get the same tax treatment in both countries.  Because your RRSP was funded by contributions of *untaxed* dollars - analogous to a U.S. tax-deferred traditional IRA - tax is calculated on the whole amount at the time it is withdrawn, in both countries.  You can't consider the cost basis on it when reporting withdrawals to either Canada or the U.S., because no tax was previously paid on the contributions that became the cost basis.  (Conversely, if you have a U.S. Roth IRA funded with *post*-tax dollars and then move to Canada, it's treated the same in both countries: no tax on withdrawals, regardless of cost basis.)   It used to be that you had to explicitly elect to accept the tax treaty provisions which permit the RRSP assets to be tax-deferred in the U.S. until withdrawn.  If you didn't, the IRS considered it to be just an ordinary foreign investment account, so you had to report its dividends/capital gains etc. every year on your U.S. tax return and pay tax on that.  This was the only situation where the cost basis of holdings in an RRSP account would have any relevance (and it was still irrelevant in Canada).  But the IRS basically stopped making that election optional a while back.  So just be sure that every year, even when you don't make an RRSP withdrawal, you comply with reporting the account as an "Other Foreign Asset" on Form 8938 and, if required, the separate FinCEN 114 (FBAR) as well.