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February 24, 2026
10:41 AM
If you would like to downgrade in your TurboTax program, you can follow these steps to downgrade to a different TurboTax Online product:
Open your return
In the left menu, select Switch Prod...
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If you would like to downgrade in your TurboTax program, you can follow these steps to downgrade to a different TurboTax Online product:
Open your return
In the left menu, select Switch Products.
Select Downgrade.
If you wish to cancel your return, while you can not cancel a pending e-filed return; if you have not e-filed yet, and you do not want to finish your return in TurboTax, you can simply stop, sign out, and leave it unfiled.
If you are using TurboTax Online and if you have not paid yet, or registered or filed your return, you can use the "Clear & Start Over" feature to delete your data as follows:
Click on "Tax Tools" in the left panel of your TurboTax screen and then
Click on "Tools" and then
Select "Clear & Start Over"
Any unfinished returns that have not been filed are eventually purged from the system.
You can review your fees using the instructions below to find out why you're being charged. You can follow the instructions in this article to remove any unwanted Fees Why am I being charged for TurboTax Free Edition?
You can review your fees in TurboTax online as follows:
Go to the left side on your screen under "Tax Home"
Go to "Tax Tools" then "Tools"
The "Tools Center" Box will pop up
Click on "My Fees" to see a summary of your Turbo Tax Fees.
Click here for How do I downgrade to a different TurboTax Online product?
Click here for Can I cancel or amend a pending return?
If you have additional information or questions regarding this, please return to Community and we would be glad to help.
February 24, 2026
10:40 AM
Yes, you do need to report it. Any amount of money received/earned is taxable regardless of the amount. Report the $20 received from the 'clawback' settlement using the steps below.
Where do I ...
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Yes, you do need to report it. Any amount of money received/earned is taxable regardless of the amount. Report the $20 received from the 'clawback' settlement using the steps below.
Where do I enter the award for a taxable legal settlement?
If you do not have tax document you can enter it as follows:
Other Miscellaneous Income:
Sign into your TurboTax Online account
Go to Tax Home (left panel) Wages and Income section
Scroll to Less Common Income > Select Miscellaneous Income, 1099-A, 1099-C
Select Other reportable Income > Enter a description (----) and the amount
@user314
February 24, 2026
10:40 AM
To access your current or prior year online tax returns sign onto the TurboTax website with the User ID you used to create the account - https://myturbotax.intuit.com/
Scroll down to the bottom of ...
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To access your current or prior year online tax returns sign onto the TurboTax website with the User ID you used to create the account - https://myturbotax.intuit.com/
Scroll down to the bottom of the screen and on the section Your tax returns & documents. Click on the Year and Click on Download/print return (PDF)
Or -
When you sign onto your online account and land on the Tax Home web page, scroll down and click on Add a state.
This will take you back to the 2025 online tax return.
Click on Tax Tools on the left side of the online program screen. Then click on Print Center. Then click on Print, save or preview this year's return. Choose the option Include government and TurboTax worksheets
If you used the desktop CD/Download editions installed on your computer, the only copy of your tax data file and any PDF's will be on the computer where the return was created. TurboTax does not store online any returns completed using the desktop editions.
Go to this IRS website for free transcripts of a federal tax return - https://www.irs.gov/individuals/get-transcript
For a fee of $30 you can get a complete federal tax return from the IRS by completing Form 4506 - http://www.irs.gov/pub/irs-pdf/f4506.pdf
February 24, 2026
10:40 AM
I'm having the same issue. I called them today and the rep could not find a solution and was unable to locate a supervisor to assist either. The rep also couldn't figure out how to get screen share...
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I'm having the same issue. I called them today and the rep could not find a solution and was unable to locate a supervisor to assist either. The rep also couldn't figure out how to get screen share to work on his end and he eventually just hung up on me.
February 24, 2026
10:39 AM
Basically the reimbursement entry is meant to offset Medical Expenses claimed. So if you enter expenses in 2026 for an itemized deduction, enter an amount of reimbursement to cover those expenses, s...
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Basically the reimbursement entry is meant to offset Medical Expenses claimed. So if you enter expenses in 2026 for an itemized deduction, enter an amount of reimbursement to cover those expenses, so you don't receive a tax benefit from the expenses (unless your 2026 expenses exceeded the reimbursement).
If you're using the Standard Deduction, in the Medical Expenses section you can report equal amounts of expenses/reimbursement so that you are reporting the 1099-LTC in your return properly, but not claiming an expense deduction, even if the actual expenses were incurred in a prior year,
You would need to add your 2025 expenses to your one month of 2026 expenses and enter a total expense amount equal to the reimbursement amount you received. If you're still paying LTC premiums, you can enter those as an expense amount above the reimbursement amount.
@maniemk
February 24, 2026
10:39 AM
You can contact TurboTax Customer Service using this link: Turbo Tax Customer Service or you can call us at 800-446-8848.
February 24, 2026
10:38 AM
To access your current or prior year online tax returns sign onto the TurboTax website with the User ID you used to create the account - https://myturbotax.intuit.com/
Scroll down to the bottom of ...
See more...
To access your current or prior year online tax returns sign onto the TurboTax website with the User ID you used to create the account - https://myturbotax.intuit.com/
Scroll down to the bottom of the screen and on the section Your tax returns & documents. Click on the Year and Click on Download/print return (PDF)
If you used the desktop CD/Download editions installed on your computer, the only copy of your tax data file and any PDF's will be on the computer where the return was created. TurboTax does not store online any returns completed using the desktop editions.
Go to this IRS website for free transcripts of a federal tax return - https://www.irs.gov/individuals/get-transcript
For a fee of $30 you can get a complete federal tax return from the IRS by completing Form 4506 - http://www.irs.gov/pub/irs-pdf/f4506.pdf
February 24, 2026
10:38 AM
I just found this in the help file. If it actually functions in the desktop software I would buy it, but not without knowing if it currently works .
February 24, 2026
10:38 AM
Says the guy that recommends using H&R Software!!! LOL...your a joke. Yeah, i really didn't come up with anything like as a worst case backup using a conversion utility from pdf to txf....I'm su...
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Says the guy that recommends using H&R Software!!! LOL...your a joke. Yeah, i really didn't come up with anything like as a worst case backup using a conversion utility from pdf to txf....I'm sure your all over that, hey bucko? (btw..others can actually use that as a backup as well, similar to me with complex returns and dont want to use H&R or brute force entry. I'm POSTING here for others to join the bandwagon and hopefully Intuit will pay attention at its customer base complaining about functionality not working..A "Captain Obvious" response. Now lets wait for another inane post 'just to post'
February 24, 2026
10:37 AM
1 Cheer
So this is what happened to me (I am very upset): I added the room, board and other expenses for two of my daughters on the Student Worksheet (as I have done in past years I believe) and the program...
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So this is what happened to me (I am very upset): I added the room, board and other expenses for two of my daughters on the Student Worksheet (as I have done in past years I believe) and the program removed the "additional income" from Schedule 1, Part 1, Line 8z, as expected. But after I efiled the returns, I saw that TurboTax had automatically removed the expenses I had entered onto the Student Worksheet and put back the income on Schedule 1, Part 1, Line 8z! I am very upset about this, because now I will have to file amended returns for both daughters, both federal and state. I have used TurboTax for 30 years and have never had a problem like this. I will not recommend TurboTax again!
February 24, 2026
10:37 AM
The senior deduction, along with all other items of income and deduction, are relevant in determining whether your QBI deduction is subject to limitation based on your overall income.
See this ...
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The senior deduction, along with all other items of income and deduction, are relevant in determining whether your QBI deduction is subject to limitation based on your overall income.
See this TurboTax blog article and this IRS article for more information.
@socalgalish
February 24, 2026
10:37 AM
No. Line 35 is only 6,000 . Read the line, it says....subtract line 34 from $6,000 $6,000 is the max for line 35. Because the reduction is calculated on each person's 6,000, even on a Joint retu...
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No. Line 35 is only 6,000 . Read the line, it says....subtract line 34 from $6,000 $6,000 is the max for line 35. Because the reduction is calculated on each person's 6,000, even on a Joint return, when both spouse's are over 65.
February 24, 2026
10:37 AM
The instructions to Schedule H say to enter the amount paid for your state unemployment tax or enter 0% if you aren't required to make a payment. So you are compliant by entering the amount like you ...
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The instructions to Schedule H say to enter the amount paid for your state unemployment tax or enter 0% if you aren't required to make a payment. So you are compliant by entering the amount like you mentioned.
February 24, 2026
10:36 AM
The response above is referring to a taxpayer who originally filed their return then wanted to amend their return to add Form 982.
If you have not filed your original tax return, you can enter ...
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The response above is referring to a taxpayer who originally filed their return then wanted to amend their return to add Form 982.
If you have not filed your original tax return, you can enter your Form 1099-C and you can complete the cancelled debt worksheet to determine if you are able to exclude all or part of your cancelled debt.
For instructions to enter Form 1099-C, review How do I enter a 1099-C?
Refer to TurboTax article How do I report excludable (non-taxable) canceled debt? for instructions to include Form 982 in your tax return.
February 24, 2026
10:36 AM
If you are asking about Box D of your Form W-2, that is a control number and you generally do not have to enter one. Some employers do not have one. Make sure (especially if you imported your Form W-...
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If you are asking about Box D of your Form W-2, that is a control number and you generally do not have to enter one. Some employers do not have one. Make sure (especially if you imported your Form W-2) that there are no blank spaces in the box. You can also try using a place-holder number like 12345 or 12345 67890.
If you imported your W-2 you may need to delete it and re-enter it. You can do this as follows:
If you used TurboTax Online you can:
Click on "Tax Tools" in the left panel of your TurboTax screen
Select "Tools"
Click on "Delete a Form"
Scroll down the list of your forms to find Form W-2
Click on the trash can to the right of your form to delete it
If you used TurboTax Desktop, you can:
Click on "Forms" in the top right of your TurboTax screen to switch to "Forms Mode"
In your left panel of your TurboTax screen find Form W-2
Click on "Delete Form" at the bottom of the form
Click on "Yes" to confirm the deletion
To get back to the screens where you can re-enter your Form W-2 you can:
Click on "Search" in the top right of your TurboTax screen.
Type "W-2" in the search bar.
Click on the link "Jump to W-2"
Click here for How do I manually enter my W-2?
If you have additional information or questions regarding this, please return to Community and we would be glad to help.
February 24, 2026
10:36 AM
If you are filing as Married Filing Separately you are not eligible for the deduction. If you are Single and your AGI is over $150,000 or Married Filing Jointly and your AGI is over $250,000 you are...
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If you are filing as Married Filing Separately you are not eligible for the deduction. If you are Single and your AGI is over $150,000 or Married Filing Jointly and your AGI is over $250,000 you are not eligible for the deduction.
If you are age 65 or older and meet the requirement, the additional deduction is automatically added on your federal tax return.
Standard deductions for 2025
Single - $15.750 add $2,000 if age 65 or older Married Filing Separately - $15,750 add $1,600 if age 65 or older Married Filing Jointly - $31,500 add $1,600 for each spouse age 65 or older Head of Household - $23,625 add $2,000 if age 65 or older
New Bonus Standard Deduction (OBBB): An additional $6,000 deduction for taxpayers 65 and older. This is per eligible individual, meaning a married couple both over 65 could get $12,000. Important: This bonus deduction is temporary, lasting from 2025 through 2028. Income limitations: It phases out for taxpayers with modified adjusted gross income over $75,000 for single filers and $150,000 for joint filers.
The amount is calculated on Schedule 1-A, Part V, with that amount flowing to Form 1040 Line 13b
Look at your Form 1040 -
You can view your Form 1040 plus Schedules 1, 2 and 3 at any time using the online editions. Click on Tax Tools on the left side of the online program screen. Click on Tools. Click on View Tax Summary. Click on Preview my 1040 on the left side of the screen.
February 24, 2026
10:35 AM
New Bonus Standard Deduction (OBBB): An additional $6,000 deduction for taxpayers 65 and older. This is per eligible individual, meaning a married couple both over 65 could get $12,000. Important:...
See more...
New Bonus Standard Deduction (OBBB): An additional $6,000 deduction for taxpayers 65 and older. This is per eligible individual, meaning a married couple both over 65 could get $12,000. Important: This bonus deduction is temporary, lasting from 2025 through 2028. Income limitations: It phases out for taxpayers with modified adjusted gross income over $75,000 for single filers and $150,000 for joint filers.
The amount is calculated on Schedule 1-A, Part V, with that amount flowing to Form 1040 Line 13b
February 24, 2026
10:34 AM
Topics:
February 24, 2026
10:33 AM
See File your 2024 taxes.
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