All Posts

As @newusernameagain mentions, a great place to start is the comparison.   What to compare first: Withholding vs. tax: Your total federal withholding may have dropped or your total tax increased. Check 1040 line 25 (withholding) vs. line 24 (total tax). Credits: Child Tax Credit, education credits, Premium Tax Credit, EV/home energy credits, if any credits reduced or where only in 2024, that would cause the difference. Deductions: A decrease in state and local tax, mortgage interest, charity, etc. can reduce deductions. Income items: 1099-INT/DIV, capital gains, RSUs, RMDs, unemployment, side-gig/rental, if there was an increase, this would increase tax and can phase out credits. Withholding changes: New jobs, bonuses, or W-4 updates often reduce withholding.

If it works I think you will end up having to use it under that ID which is far from ideal but tax prep is a temporary thing, assuming simply switching to HRB is not a desired alternative.  But trying this out would eliminate a bunch of concerns to do with your hardware, OS, rosetta, connectivity etc.

Go back and review your entries, there might be something missing or incorrect.  If your problem persists TurboTax, you can try the following: Go out of your program and go back in. Clear your cache and cookies. Try a different Web Browser. If you are using TurboTax Desktop make sure all updates have been run on your program. You can do this by clicking on "Online" in the black bar across the top of your TurboTax screen. And then select "Check for Updates". If you have any additional questions or information regarding this please return to TurboTax Community and we would be glad to help.   @eeh212212 

If you entered the date of purchase and the date of sale correctly and noted that you lived in the house for at least two years, you should have been given the exclusion.   If you sold your primary personal residence and you lived in and owned the home for at least two years in the five year period on the date of sale, you do not have to report the sale if your gains are less then the exclusion amounts of $250,000 if filing Single or $500,000 if filing Married Filing Jointly (and both lived in the home for two years). Gain or Loss = Sales Price minus Sales Expenses minus Adjusted Basis (Purchase Price plus the cost of improvements prior to the sale) Selling cost can include escrow fees, legal fees, real estate agent commissions, advertising costs, and even home staging fees. If you had a gain greater then the exclusion amounts then you would have to report the sale. Also, if you received a Form 1099-S for the sale either with a gain or a loss, the sale has to be reported. You will need the online TurboTax Premium edition to report the sale if you are using the online editions. Make sure that you indicate that you want the sale of the home reported on your tax return.   Click on Federal Taxes (Personal using Home and Business) Click on Wages and Income (Personal Income using Home and Business) Click on I'll choose what I work on (if shown) Scroll down to Less Common Income On Sale of Home (gain or loss), click the start or update button

The rental property depreciation area is available. You'll navigate to the rental property section and add an asset to claim depreciation.    Please clear out your stored  cache and cookies if you are using TurboTax Online or update your software if using Desktop if you still do not see the input area.   Verify that the assets you imported from 2024 are appearing.  Go to Rental Properties and Royalties > Edit your property > Assets (Depreciation). Each building/improvement should appear with method (MACRS), life (27.5 yrs for residential), and placed‑in‑service date. If assets aren’t listed, use Add an asset and link to this rental.

@BobK54 The activation code is for the Online edition you purchased. The License code would be for a Desktop edition that was purchased.   If you have already started an online tax return and now want to use the TurboTax online edition you purchased from Amazon, you will need to use a different account and User ID since you cannot use the activation code for an account that is already in use.   It would be best to use the https://shop.app.intuit.com/activate and create an account

I had to file manually. TT could use some work to make it really user friendly. I have been doing taxes since 1972, for myself and others. I switched to TT when it first came out and have been using it ever since. I physically can’t write legibly and appreciated the printed entries. I have been using Quicken for the same reasons.