I filed my federal and state income taxes via TurboTax online version (have for years) and this year I discovered after filing that I did not get the new income credit as expected. I attempted to ame...
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I filed my federal and state income taxes via TurboTax online version (have for years) and this year I discovered after filing that I did not get the new income credit as expected. I attempted to amend my state return but have not been successful after several hours, two dropped calls and discussions from online specialists, experts and IT personnel at TurboTax. The last "tax expert" I spoke with before connection was dropped got me to the spot where I needed to fill in the pertinent data to receive the credit but it was not changing the amount of state tax owed which seemed to perplex the "expert" and then got communication dropped. I gave up for the day and continued to research on the internet and talk to friends who use TurboTax and see how they did it but they were not helpful since it worked just fine for them but may have processed their returns after there were known issues with this new income subtraction in TurboTax. I believe it was finally resolved on February 22, 2026. I wondered if perhaps the software was working properly and not giving me the credit given my specific situation that doesn't seem to be addressed in any of the TurboTax web posts or TurboTax help. Either that or I'm just not entering it correctly in TurboTax even with the "expert"s help. My situation is that I am not 67 but my wife is. I have qualified retirement income > $48,000, my wife has none. I know that if we were both 67 that I could claim the entire $48,000 regardless of whether my wife has qualified retirement or not--the documentation says so. But it doesn't address whether she being 67 can claim the $24,000 for herself based on MY qualified retirement income. If she can't then that could explain why even though I believe I've entered all the data correctly in the right place(s) in TurboTax that it didn't change the state tax owed. In other words, it looked at my data and determined she doesn't qualify for the credit. I'm looking for someone to weigh in on the above and determine whether she doesn't qualify or the system isn't working properly (for whatever reason).