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[quote]I agree. It is also a moot point to banter about the efficacy of the decision to eliminate support for Windows 10 re the desktop, personal, versions of TurboTax. [/quote]   I disagree. For every one person coming here to complain and throw a red flag on the field about this stupid move for TT, how many others out there are NOT coming here, but dissatisfied and angry too?  How many people picked up their copy of TT, as usual, for the tax year and then discovered that it would not install on their Windows 10 machine? How many of those people have taken back their copy to the store where it was purchased demanding their money back? And how many of those retail stores might decide to no longer carry the product because of the headaches the product is causing them?  Perhaps TT is overlooking the possibility that this decision might have been penny wise but dollar foolish.  Seems to me that they did this before, but the details escape me. But apparently they have management issues that needs to be addressed.  IMHO, of course.

All 1099R's are entered in that same spot.   To enter your retirement income, Go to  Federal> Wages and Income>Retirement Plans and Social Security>IRA  401 k) Pension Plan Withdrawals to enter your 1099R.  

It depends. If you are referring to the child tax credit it depends on your income.  IF you don't have any taxable income after your standard deduction (or itemized deductions), then you would likely be eligible for the refundable portion, not the full amount. Please review the requirements and then you can view your 1040 to see if you are receiving the refundable portion of $1,700. Child Tax Credit Requirements From the left rail menu in TurboTax Online, select Tax Tools (You may have to scroll down on the left rail menu.) Select Tax Tools On the drop-down select Tools On the pop-up menu titled “Tools Center”, select View Tax Summary  On the left sidebar, select Preview my 1040  For TurboTax Desktop, change to 'Forms' and review the forms    @guadalupesierra2286                          

The “senior deduction” is added automatically by the software based on the date of birth and filing status you entered into MY INFO.  You do not need to take any extra steps to enter it. (And…the new senior deduction has nothing to do with whether you are getting Social Security)     2025 STANDARD DEDUCTION AMOUNTS SINGLE $15,750  (65 or older/legally blind + $2000) MARRIED FILING SEPARATELY $15,750  (65 or older/legally blind +1600) MARRIED FILING JOINTLY $31,500  (65 or older/legally blind + $1600) HEAD OF HOUSEHOLD $23,625 (65 or older/legally blind + $2000)     For 2025 through 2028 there is an extra  deduction amount of up to $6000 per individual 65 or older filing Single, MFJ, or HOH which is phased out for taxpayers with modified adjusted gross income over $75,000 for single filers and $150,000 for joint filers.   (The deduction phases out completely at $175.000 Single or HOH, or $250,000 joint)   The $6,000 senior deduction will be calculated on 1040 Schedule 1-A page 2 Part V Enhanced Deduction for Seniors which goes to 1040 line 13b. It is separate and in addition to the Standard Deduction or your Itemized Deductions on 1040 line 12e.  Turbo Tax automatically includes it. IRS Schedule 1-A https://www.irs.gov/pub/irs-dft/f1040s1a--dft.pdf   Need to see it? https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-return/preview-turbotax-online-return-filing/L77WCkvnu_US_en_US?uid=m681fkhr    

You mentioned "low income", but we do not know what amount you mean by that ----the amount of the refundable additional child tax credit is based on how much income you earned from working.  If you only earned a low amount, you will not get the full $1700 of ACTC.     The maximum amount of the child tax credit is now $2200 per child; the refundable “additional child tax credit” amount is $1700.   In order to get that credit, you have to have income from working.   Take the amount you earned from working.   Subtract $2500.   Multiply the rest by 15%.  That is the additional child tax credit per child that you canget—- up to the maximum of $1700 per child.   If the amount you earned from working was low, you will not get the full $1700 per child.    If your child is older than 16 at the end of 2025, you do not get the CTC.  But you may still get the non-refundable $500 credit for other dependents instead.   https://ttlc.intuit.com/turbotax-support/en-us/help-article/taxation/child-tax-credit/L2lNhfGDl_US_en_US?uid=m68dfq2u   https://ttlc.intuit.com/turbotax-support/en-us/help-article/taxation/additional-child-tax-credit/L6xFeMFEf_US_en_US?uid=lqnuygah https://www.irs.gov/help/ita/does-my-childdependent-qualify-for-the-child-tax-credit-or-the-credit-for-other-dependents     And for the Earned Income Credit—-   https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-credits-deductions/qualifications-earned-income-credit-eic-eitc/L7w4BFP32_US_en_US?uid=m62rmz09   https://www.irs.gov/credits-deductions/individuals/earned-income-tax-credit/use-the-eitc-assistant   https://www.irs.gov/pub/irs-pdf/p596.pdf   Look at your 2025 Form 1040 to see the child-related credits you received   PREVIEW 1040 https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-return/preview-turbotax-online-return-filing/L77WCkvnu_US_en_US?uid=m681fkhr   Child Tax Credit line 19 Credit for Other Dependents line 19 Earned Income Credit line 27 Additional Child Tax Credit line 28     AND….If you have children but had  little or no income, it raises the question of how you and the children were supported.  There may be another tax-paying adult who can claim you and/or the children as dependents.      

There are many Tax Experts here in the Community who can answer questions about your California state return and Form 1099-R if you post them here. You can also use the Search function in Community to look for answers that have already been posted here.    If you still feel you need to talk to someone, please see this help article and this one for instructions on how to contact TurboTax customer support depending on which product you are using.  

Once your state tax return is submitted through TurboTax, you cannot make changes to it while it is pending. You must wait for the return to be officially accepted or rejected. If your return is accepted, you will need to amend the state return to make changes. If it is rejected, you can correct the reason for the rejection and include the desired changes before resubmitting.

Please clarify if this is a regular pension you are receiving.   If you would like to send us a “diagnostic” file that has your “numbers” but not your personal information it would help.  If you would like to do this, here are the instructions:  (Don't forget to give us the state)   TurboTax Online: Open your return -Go to the menu panel on the left side of your return and select Tax Tools.  Then select Tools below Tax Tools. A window will pop up which says Tools Center.   On this screen, select Share my file with Agent. You will see a message explaining what the diagnostic copy is.  Click okay through this screen and then you will get a Token number. Reply to this thread with your Token number and your state. This will allow us to open a copy of your return without seeing any personal information. TurboTax Desktop: If you like, you can send a copy of your return that will be scrubbed to eliminate your personal data by using these steps: Click on Online in the top left menu of TurboTax Desktop for Windows Select 'Send Tax File to Agent'* > Follow the prompts to reach the token number. Enter your email used for TurboTax > Enter your code > Send Write down or send an image of your token number and state then place in this issue. We can then review your exact scenario for a solution. Please also tell us any states included in the return. This is necessary for us to view the return. *If using a MAC, go to the menu at the top of the screen, select Help, then, 'Send Tax File to Agent')   We will be able to see exactly what you are seeing and we can determine what exactly is going on in your return to provide you with a resolution.

My 1099-G (State tax refund payment) has two boxes: Box 1: Interest income reported to IRS and Box 2: Refund reported to IRS When entering my refund 1099-G in turbo tax it asks for: Payments and withholdings (amount of total taxes paid for year of the refund) Amount of refund: It says to enter Box 2 Do I enter amount in Box 1 (Interest income reported to IRS) anywhere? It says my refund is not taxable but I didn't want to miss this box if it's supposed to go somewhere. Thanks!