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We cannot see your return nor do we know what else you have entered.   The information that you can enter in Free Edition is pretty limited now.  Thanks to the tax laws that began for 2018 returns, there are no more simple Form 1040EZ or 1040A's.  Everything goes on a Form 1040 that has three extra "schedules" with it, and if you need any of those schedules, you are not able to use the Free Edition.  Using the standard deduction instead of itemizing does NOT mean you will not need any of those schedules.   If you started in the Free Edition and entered any data that required any extra forms or schedules, you have to upgrade to a paid version and if you are watching the screens carefully you are alerted to the upgrade.       TurboTax Online: Important Details about Filing Simple Form 1040 Returns If you have a simple Form 1040 return only (no forms or schedules except as needed to claim the Earned Income Tax Credit, Child Tax Credit or student loan interest), you can file for free yourself with TurboTax Free Edition, or you can file with TurboTax Live Assisted Basic at the listed price. Roughly 37% of taxpayers are eligible. Examples of situations included in a simple Form 1040 return (assuming no added tax complexity): W-2 income Interest, dividends or original issue discounts (1099-INT/1099-DIV/1099-OID) that don’t require filing a Schedule B IRS standard deduction Earned Income Tax Credit (EITC) Child Tax Credit (CTC) Student loan interest deduction Taxable qualified retirement plan distributions   Examples of situations not included in a simple Form 1040 return: Itemized deductions claimed on Schedule A, like charitable contributions, medical expenses, mortgage interest and state and local tax deductions Unemployment income reported on a 1099-G Business or 1099-NEC income (often reported by those who are self-employed, gig workers or freelancers) Stock sales (including crypto investments) Income from rental property or property sales Credits, deductions and income reported on other forms or schedules        How can I see my TurboTax  fees?  https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-account-billing/review-fees-turbotax-online/L1XnIzgzg_US_en_US?uid=m682vq7k   If your TurboTax fees are higher than expected, you can reduce them by removing add-ons     (BEFORE you e-file) :   Remove Premium Services Remove MAX Defend & Restore Remove a state Remove PLUS Help & Support Remove Pay With Your Refund     Or—-Use this IRS site for other ways to file for free.  There are 8  free software versions available from the IRS Free File site   https://apps.irs.gov/app/freeFile/    

OneDrive or External Drives: If your TurboTax files are stored in OneDrive's Personal Vault or on an external drive, it might trigger the activation prompt. Try moving the files to your local drive or ensuring the Personal Vault is unlocked when launching TurboTax.    Can someone at TurboTax explain the technical reason why having the tax file on a personal vault or external drive causes the activation prompt?  

I checked the "Online" software, and the taxpayer does have to pay attention more than in prior years.  Flow seems different, but I'm not a great "Online" user.:   MFJ Premium.....Mark is the dependent   _______________________________________

How to create W2s and 1099 https://ttlc.intuit.com/community/forms/help/how-do-i-create-w-2-and-1099-forms-in-turbotax/00/25869   Quick Employer Forms FAQs https://quickemployerforms.intuit.com/faq.htm

Why are you looking in Word?   Did you use the desktop version of TurboTax?  If so, the files are on your own hard drive or any backup device you used like a flash drive.     https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-return/find-last-year-tax-data-file-tax-file-computer/L0XJvPaJr_US_en_US   https://ttlc.intuit.com/turbotax-support/en-us/help-article/data-systems/find-tax-data-file-mac/L4VNGm33S_US_en_US?uid=m6guhab0  

I am very disappointed that you discontinued ItsDeductible. If I had know beforehand, I would have looked into different tax software options rather than just purchasing TurboTax again, like I have for the past several years.

You may have received an automated email indicating that Form 5695 was available.   While the form has been finalized, the final software update is still being deployed, and some customers may not yet see the form available in their product.   The update is actively rolling out across all platforms, and full access will be available once deployment is complete. No action is needed from you at this time.  Check again tomorrow and/or this weekend to complete filing 5695.  If you continue to see this form blocked after this weekend (1/25/26), please tell us in the replies below.