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There is no need to enter anything new into your old account.     Just ignore the marketing emails.  They are being triggered by your old account.   You cannot "tell" the old account that you already filed.       Unsubscribe from TT emails https://data-privacy.app.intuit.com/preferences  

Did you e-file?  Did you click a big orange button that said “Transmit my returns now?”     When you e-file your federal return you will receive two emails from TurboTax.  The first one will say that your return was submitted.  The second email will tell you if your federal return was accepted or rejected.  If you e-filed a state return, there will be a third email to tell you if the state accepted or rejected your state return.   First, check your e-file status to see if your return was accepted:  https://turbotax.intuit.com/tax-tools/efile-status-lookup/   If the IRS accepted it, what does it say here?  (Allow 24 - 48 hours after acceptance to look) https://www.irs.gov/refunds              Or does your account say “Ready to Mail?” Or “Rejected?” Or “Printed?”

No one can call you from the user forum.  And....if you already e-filed, TurboTax gets no information from the IRS or your state after your e-file has been accepted.  If your returns were accepted you can track them yourself on the IRS or state refund sites.     Federal and state refunds come from completely separate entities.  There is no rule as to which one will come in first or how long it will be between their arrival in your account.   TurboTax gives you an estimated date for receiving your refund based on a 21 day average from your date of acceptance, but it can take longer.  “21 days”  is not a promise from TurboTax or the IRS.      First, check your e-file status to see if your return was accepted:  https://turbotax.intuit.com/tax-tools/efile-status-lookup/   Once your federal return has been accepted by the IRS, only the IRS has any control.  TurboTax does not receive any updates from the IRS. Your ONLY source of information about your refund now is the IRS.   You need your filing status, your Social Security number and the exact amount  (line 35a of your 2024 Form 1040) of your federal refund to track your Federal refund:    https://www.irs.gov/refunds   To track your state refund:     https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-refund/track-state-refund/L3jgO8PGs_US_en_US?uid=lt447ebr   If you chose to have your TurboTax fees deducted from your federal refund, that will take some extra time, while the third party bank handles the refund processing     https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-refund/refunds-take-longer-others/L14YlqFrH_US_en_US?uid=lexdr7zh  

2022 online preparation is permanently closed. you need the 2022 desktop version. you may want to contact support to see if they'll push you a free copy including state.     5am-5pm Pacific Time (8-8 Eastern) Monday - Friday https://support.turbotax.intuit.com/contact 800-446-8848   to purchase 2022 - scroll down on page to make sure you meet system requirements https://turbotax.intuit.com/personal-taxes/past-years-products/2022/   

I have my old account when I was filing as single.  My husband filed us jointly under his account.I keep getting alerts stating my taxes are past due.  I was trying to update my old account to just state that my taxes were filed along with my husband....without having to go through the process of entering all my tax info.  

Thank you 🙂   I have my old account when I was filing as single.  My husband filed us jointly under his account.I keep getting alerts stating my taxes are past due.  I was trying to update my old account to just state that my taxes were filed along with my husband....without having to go through the process of entering all my tax info.  

Once your return is filed, TurboTax has no control over the processing of your return or the release of your refund.   Here are a couple FAQs to track your refund: When will I get my federal tax refund? How do I track my state refund? Why does Where's My Refund say "approved" but TurboTax still says "accepted"? Why do some refunds take longer than others? What if my IRS refund is taking longer than 21 days?   It might be easiest to set up an account with the IRS.   IRS Individual Online Account   Taxpayers with a Social Security number or an Individual Taxpayer Identification Number can create or access their IRS Individual Online Account to get information they need to file their return. With an IRS Individual Online Account, people can: View balance owed, payment history and schedule payments. Cancel scheduled payments. Get transcripts. View or create payment plans. See digital copies of some IRS notices. View key data from their most recently filed tax return, including adjusted gross income. Validate bank accounts and save multiple accounts, eliminating the need to re-enter bank account information every time they make a payment. View, approve and electronically sign power of attorney and tax information authorizations from their tax professional. 

Open your TurboTax Desktop product, making sure that you are logged into the TurboTax account that your TurboTax Desktop Advantage subscription is connected to. From the Top Menu, click Review, next click Audit Protection and continue through the next screens to take advantage of the Free Audit Defense Benefits that come with your TurboTax Advantage subscription.      

Bonjour @kgigueremainguy    Je crois que vous utilisez TurboImpôt en ligne. Est-ce exact?  Utilisez le type "Autre" et inscrivez le nom du cabinet dans la case "Qui est le bénéficiaire du paiement?"   Bonne journée!