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You don't have to start the whole return from scratch.  You can try deleting your New York return and starting it again.     Open your return Select State Taxes from Tax Home On the Status of your state returns screen Select the trashcan icon next to your state Then select Delete In this same screen you can add the state and start it again.     How do I delete my state return in TurboTax Online?   @superman23 

If you have already E-filed 5 returns, that is the limit of the Desktop software.   You can file the last two by Mail. The limit is an IRS limit that means One user cannot e-file more than five federal returns in ONE specific tax year. 

I did use Turbotax online for 2023.  So how can I find the 2023 5 digit pins I used.  It doesn't show up on my printed tax return and Turbo tax won't let me review the 2023 because it's been filed.  It would be nice if they printed the pins near the signatures page.

We need more information. You would not get a message from TurboTax saying the IRS hasn't processed your return yet. If you didn't file 2023, it would not cause you to not file in 2024.   Please call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service 

Why did you get 2 vouchers?  Are they both 1040V or a 1040ES?  If you amended your return you should only get one 1040V which you should ignore.  You just pay the amount on the actual 1040X amended return.    You will still get the first original full refund (and keep it) or need to pay the first tax due. You should not amend or change your return until you get the refund from the original return or your payment has cleared.   The amended return will only be the difference you get back or need to pay. You can confirm this by printing your amendment and looking at the 1040X. Line 18 should be your original refund amount and line 21 should be your additional refund. If you paid on your original return it will be on line 16 (but don't include any penalty on 1040 line 38). If there is an amount owed with the amendment, it will be on line 20.   Ignore any 1040V voucher that prints out and the new 1040. Those are what your return would have been if you had not needed to amend.      

If your son does not graduate from high school until 2025, and did not start classes in the first 3 months of 2025, then you would not be able to claim the  credit.   Also, the American Opportunity Tax credit is only good for the first 4 years of school.  So, claiming the credit now when your expenses are $500, would cause you to lose out on a higher credit amount in future years.  The credit is worth up to $2,500, if you are only claiming expenses of $500 you would only get a $500 credit, for the first year as opposed to waiting until he has tuition expenses and you could potentially get a credit of $2,500.  Meaning, you would potentially lose $2,000 in credit if you claimed it for just the $500.