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follow these instructions CLOSELY   https://ttlc.intuit.com/turbotax-support/en-us/help-article/retirement-benefits/enter-backdoor-roth-ira-conversion/L7gGPjKVY_US_en_US   I suspect this is where you are going sideways.  a "contribution" and a "conversion" are very different animals.    Q.4 Enter Shruti's amount switched from traditional IRA contribution to Roth IRA contribution. (Note: Don't include losses or any interest you earned.) My answer is '$ 7,000'.   I wonder if the answer should be zero. You made a $7,000 CONTRIBUTION to your Trad IRA and then made a $7,000 CONVERSION to your Roth IRA. 

If you are using TurboTax Online and inadvertently closed your session:   Go back to TurboTax Online if you have left the webpage. Log back in with your account id and password. If you see a Welcome Back screen, click Continue If you don't see Continue, look for Pick up where you left off and select that option  Look to the left side menu for the section you need to finish: Wages & Income, Deductions, etc.    When you have finished the return, TurboTax will prompt you to Review it.   Once you have no more items to review, you can proceed to the File section.   Complete the screens in the File section in order:  select how you want to file the Federal return Select how you want to file the State return if applicable Enter payment information Answer all the questions in order If you are going to e-file, you will eventually get to a Transmit button. Clicking on that button will start the electronic filing process. Once you select to Transmit your return(s), do not take any further action in TurboTax until you receive instructions via e-mail and/or text.  

Here is what I am doing: Under Income, -->IRA, 401(k), Pension Plan Withdrawals (1099-R), I uploaded the 1099-R that I received. In the 1099-R, Box 1 (Gross Distribution) shows $7,000 and Box 2a (Taxable Amount) shows $7,000. In Box 7 (Distribution Code/s) is '2' and the checkbox below IRA/SEP/SIMPLE is checked. All other boxes are blank. Followup questions: 1. Have you ever taken a disaster distribution before 2025? (This includes repayments of prior year disaster distributions in 2025). My answer is 'No'. 2. Did you make any nondeductible IRA contributions to your traditional IRA from 2024 or prior years? (Note: Nondeductible contributions are tracked on Form 8606 in your prior year returns.). My answer s 'No'. 3. Your Traditional IRAs-Enter the total value of all of your traditional IRA, SEP, and SIMPLE IRA accounts on December 31, 2025. This information is sent by mail on Form 5498. Do not include Roth IRAs. Value of your traditional, SEP, and SIMPLE IRAs on December 31, 2025. My answer is '0' (since money was moved to Roth by that day). Outstanding rollovers-My answer is '0'. Outstanding recharacterizations-My answer is '0'. Then I am directed to 'Your wages and income'. Here I see $7,000 under 'IRA, 401(k), Pension Plan Withdrawals (1099-R)'. Under 'Tell us about your IRAs', I selected checkbox in front of 'Traditional IRA' and not in front of 'Roth IRA'. Clicked 'Continue'. Q.1 Your Work retirement plans. Are you covered by a retirement plan at work? My answer is 'No'. Q.2 Is this a repayment of a retirement distribution you received? My answer is 'No'. Q.3 Enter the total amount contributed to a traditional IRA for 2025, even if some or all was later transferred to a Roth IRA. Learn more your total 2025 traditional IRA contributions. (Note: Don't enter Roth contributions or rollovers here, even if Shruti later recharacterized to a traditional IRA. ) Your total 2025 traditional IRA contributions. My answer is '$ 7,000'. Amount of these regular contributions for 2025 you contributed between January 1, 2026 and April 15, 2026. My answer is '0'. Q.4 Enter Shruti's amount switched from traditional IRA contribution to Roth IRA contribution. (Note: Don't include losses or any interest you earned.) My answer is '$ 7,000'. Q. 5 Enter your recharacterization information. Original contribution date-My answer is '12/22/2025' Recharacterization date. My answer is '12/31/2025'. Recharacterization reason. My answer was 'Income eligibility change'. Amount transferred (after earnings and losses). My answer is '$7,000' Q.6 Did you contribute more money to this IRA than was allowed in 2024 or any previous year? My answer is 'No'. Q.7 Did you make any nondeductible IRA contributions to your traditional IRA from 2024 or prior years? (Note: Nondeductible contributions are tracked on Form 8606 in your prior year returns.). My answer is 'No'. Then I get redirected to see 'Based on what you've entered you don't qualify for an IRA deduction.'  No 8606 is generated and $7,000 is still showing up as my taxable income.

This year I worked VERY HARD not to get caught with any Expert Assist charge. I did not check that column at the beginning and somehow at the end AFTER I had put in my credit card number, which by the way is a Citi DoubleCash card where I signed up for the TurboTax discount (and I never pay any attention to these corporate agreements but saw this one) and didn't get it, I was looking at the price and thought, "What the heck. How did this happen?" I hadn't even filed yet and in my mind not even finalized the payment, but nope, you got me. I went back and tried to start again at review, but the app said that I had paid.  If I do not get my money back for snaring me into the Expert Assist that I did not want and certainly did not use OR the discount for using that credit card, that's it. I'm done. No more. It's too easy to trick people.  I will never get caught again because I'm done. You know, I'm a very well-educated person but apparently too stupid to use TurboTax.

Please ignore the previous reply - I now understand what the option is.   Curious about one thing: if I already added the $5000 that I overcontributed in 2024 to the income reported on the 2024 tax return, is it true that as a non-medical distribution I will have to once again add it to the reported income for the 2026 tax year, essentially being taxed twice on the same amount? (on top the 20% penalty that I owe for the non-medical distribution)   Note I don't have any unreimbursed medical expenses to offset the amount here.

I'm just here to say that I am encountering this exact same issue described by the original poster 1 year later.  I was hoping to find some guidance but disappointed to learn that this is not a new problem.

If you are using TurboTax Online and inadvertently closed your session:   Go back to TurboTax Online if you have left the webpage. Log back in with your account id and password. If you see a Welcome Back screen, click Continue If you don't see Continue, look for Pick up where you left off and select that option   Look to the left side menu for the section you need to finish: Wages & Income, Deductions, etc.  When you have finished the return, TurboTax will prompt you to Review it. Once you have no more items to review, you can proceed to the File section.    

The fix did not work - same error message (no error code).  Next phone associate I spoke to could not find any issue. Suggested I try a different browser or contact IRS during the week to see if they have the return.  Indicated he is escalating the issue for research.  Also suggested I might file by mail - TurboTax checker finds nothing wrong with the return.