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That didn't work. Here's what I tried: * I entered just the cost, but not the tax paid - It wouldn't let me hit next, saying that I need to enter more information. * I entered just the tax paid, but not the cost - It let me hit next, but on the next screen it gave me the same error about not being able to take a deduction "because it was calculated using a rate that does not match the general rate for your location (undefined)." (Even though Turbotax calculated it itself.) * I entered both the cost and the tax - It let me hit next, but on the next screen it gave me the same error about not being able to take a deduction "because it was calculated using a rate that does not match the general rate for your location (undefined)."   In all cases, I left "The sales tax rate for this purchase was different from undefined%" unchecked.

You can't be REJECTED for your self-select PIN (5 digits) because you pick it.   Sometimes, for certain reasons IRS can assign you an IP PIN (6 digits) but you don't know that until you go to file. That certainly can be confusing. @GERR 

Yes.   You shouldn't need to amend your return.   Your return is ok.  He made under $5,200 so you can still claim him.  On his rejected return just go to Personal Info and look for the question that he can be claimed on someone else's return.  

The IRS/States is currently processing a high volume of e-filed returns, so it can take several days for your payments to go through.  The IRS/States may debit the payment after the deadline. Also, it can take the banks another few days to post the debit to your account. As long as you filed you return or extension on or before April 15, 2026, and you selected April 15, 2026, or earlier as your payment date, you won't get penalized for late payment. If you don't see the debit in your bank account 7–10 days after their return has been accepted,  call the IRS e-file Payment Services at 888-353-4537 or contact your state tax agency.   How do I contact my state Department of Revenue?

Do you get Social Security? Was 1040 line 6b zero? A common reason could be the Foreign question. Go back through the Social Security questions. Right after you enter the SSA-1099 is a screen asking if you lived in a foreign place. People have been answering it wrong or skipping it. Answer should be No. And it is for each spouse if filing Joint. If the IRS adjusted your return for missing the taxable Social Security you do not need to amend for that. That's why it's a good reason before you file to check your return line by line with last year and you might have seen that the taxable Social Security on line 6b was missing if it was taxable before. Then you could have questioned it.

Let us know exactly what's happening.   You can try these things:   Log Out Completely: Before doing anything else, click Sign Out in the TurboTax menu. Clear Cache and Cookies: This removes old, "corrupted" data that might be confusing the website. Use an Incognito (Private) Window: This is the most effective "quick fix" because it launches the browser without any saved history or extensions (like AdBlockers) that often interfere with tax forms. Check Pop-up Blockers: TurboTax often opens forms (like the 1099 PDF) or payment windows in a separate pop-up. Look at the right side of your address bar for a small icon with a "red X"—click it and select "Always allow pop-ups from Intuit." Restart the Browser: Close all open windows of your browser entirely and then reopen it.   Most TurboTax errors happen because the browser is trying to use an old "session" from a previous visit. By clearing the cache or using Incognito mode, you force the browser to establish a brand-new, secure connection with the Intuit servers.

I suggest you go through your investment sale entries and make sure all fields are entered, especially date acquired and sold as well as sales proceeds and cost basis.    You enter investment sales in the Wages and Income section of TurboTax, then Investment Income, then Stocks, cryptocurrency, Mutual Funds, Bonds, etc... You will see a list of all the investment sales you entered. Use the dropdown arrow on the right to find the edit option.