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Mailed returns can take 4-8 weeks to process.  You can check on the status of your refund by calling the IRS TeleTax System at 1-800- 829-4477.    The IRS also has other ways you can contact them, by phone, online or in person.  see the link below for more information of how to reach them.   Let us help you    

Thank you.   Interesting.  I also observe that (box 5 is the difference between box 1 and 2a.  Don't really know how or why or when, or what to do about it (if anything)-- but it has always been there.  We just figure that TT will do whatever is necessary to compute proper tax.   DG

Hello, your reply confirmed what I suspected, that a blank Box 16 was causing the problem.  I manually updated Box 16 to match Box 1 and the issue was resolved and my return filed successfully.  I think your response would be a great addition by turbotax  as a "more information" pop up on the page that flags this issue.  Your reply  was very helpful.     Thank you.

I have California state pension.  On my 1099R the difference between box 1 and 2a is the amount in box 5.    When I bought extra years of air time the payment was not deductible.  But the plan kept track of it and now prorates it on my pension so that part isn’t taxable.  Box 5 can be for different things.

To change your entry on the PA-40 Form, you will need to check the following:   Go back to the My Info section and ensure both parents have the "I am preparing this return for_, who passed away" box checked with their respective dates Ensure you have not checked the "This is a final return" box in the PA state interview (this is for people moving out of state) Go back through the "Tax Forgiveness" questions. When it asks for the status, it should now pull the "Deceased" status from the primary filer.   If it does not clear, consider deleting the state and starting over to correct the code.

Make sure you have entered your child as a dependent in My Info, and that you have entered the child's Social Security number.    Careful— do not say that your child’s SSN is not valid for employment.  If your child was born in 2025 make sure you said he lived with you the whole year.  There is an oddly worded question that asks if the child paid over half their own support.  Say NO to that question.     Have you entered income from working in 2025?  If not,  you will not receive an income tax refund based on having dependent children.     The maximum amount of the child tax credit is now $2200 per child; the refundable “additional child tax credit” amount is $1700.   In order to get that credit, you have to have income from working.   Take the amount you earned from working.   Subtract $2500.   Multiply the rest by 15%.  That is the additional child tax credit per child that you canget—- up to the maximum of $1700 per child.   If the amount you earned from working was low, you will not get the full $1700 per child.    If your child is older than 16 at the end of 2025, you do not get the CTC.  But you may still get the non-refundable $500 credit for other dependents instead.   https://ttlc.intuit.com/turbotax-support/en-us/help-article/taxation/child-tax-credit/L2lNhfGDl_US_en_US?uid=m68dfq2u   https://ttlc.intuit.com/turbotax-support/en-us/help-article/taxation/additional-child-tax-credit/L6xFeMFEf_US_en_US?uid=lqnuygah https://www.irs.gov/help/ita/does-my-childdependent-qualify-for-the-child-tax-credit-or-the-credit-for-other-dependents     And for the Earned Income Credit—-   https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-credits-deductions/qualifications-earned-income-credit-eic-eitc/L7w4BFP32_US_en_US?uid=m62rmz09   https://www.irs.gov/credits-deductions/individuals/earned-income-tax-credit/use-the-eitc-assistant   https://www.irs.gov/pub/irs-pdf/p596.pdf   Look at your 2025 Form 1040 to see the child-related credits you received   PREVIEW 1040 https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-return/preview-turbotax-online-return-filing/L77WCkvnu_US_en_US?uid=m681fkhr   Child Tax Credit line 19 Credit for Other Dependents line 19 Earned Income Credit line 27 Additional Child Tax Credit line 28

If you requested to have the TurboTax account fees deducted from your federal tax refund, the IRS will send the refund to a third party processor to have the fees and the $40 service charge deducted. The third party processor will deduct the TurboTax fees plus the $40 service charge and then attempt to direct deposit the remaining refund balance into the account that you entered on your tax return. For the status of your tax refund you will need to contact the third party processor, Santa Barbara Tax Product Group, using their website - https://www.sbtpg.com/ Tax Products Group Contact Information - https://help.sbtpg.com/hc/en-us/articles/230084587-Contact-Information Call 1-877-908-7228 Or email - TPG-CSsupport@greendotcorp.com

I was able to get it to work today, for all of my accounts.  There were shadow accounts with zeros that also came in, like duplicates.  I think remnants of last year that didn't link to this year.  I needed to clean it up manually.   So, it is working.  Just pay attention.  It's not as easy as past years, but still better than manual entry.